All reviews

Rating Breakdown

  • 5
    92% (71 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (2 ratings)
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5 / 5 Share

March 26, 2024

Great customer support team and also app

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Amazing customer service! they will implement it on your theme custom to how you'd like it no matter the theme you have! :)

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

An excellent app. The support is very friendly and solved my problem in a few minutes. Thank you for your support.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Very good app in very good price. i was worried that Chat is not available. but they also reply very fast on email. my issue was resolved very fast. Awesome customer service they have.

Using app

3 months

Total reviews

14

Average rating

5.0

1 / 5 Share

July 28, 2023

This application is easy to set up, which is an undeniable positive point. However, I've encountered a serious issue with customer support, which seems to be non-existent. The lack of communication is a major drawback. As for my specific problem, I've actively chosen the delivery estimates option for the cart and checkout, but unfortunately, no estimates are appearing. It's disappointing for an application that promises such functionality.

Store

Kossby

Using app

Almost 2 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Jan. 19, 2023

It works smooth and flexible with lots of options. I had a problem in installing it on my theme as it is not 2.0 version and customer service fixed it for me very fast. thanks.

Store

Zibbo

Using app

About 8 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 13, 2023

Nice app, does what it needs to do and is very reasonably priced. I would give it a 5 star if there was an easier way to set the delivery dates for each country in a bulk mode. I sell worldwide and I have to set these parameters per country which is a lot of work. This could be improved. For example, they should show a country list per region, lets say the EU and you just checkmark each country to use the same test and delivery date. Or something in that order.

Using app

About 1 month

Total reviews

13

Average rating

4.8

1 / 5 Share

Nov. 20, 2022

contacted the store so many times, but no one replied to me. BAD CUSTOMER SERVICE. Please ask someone reply to me

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

If you have any questions, please contact us directly, we will reply as soon as possible, if there is no reply, we will reply within 6 hours at the latest (the team is resting). thanks.

5 / 5 Share

Oct. 23, 2022

Very good customer service. Quickly help you fix issues. I hope more people use this app so they can get more funding to continue to create more features.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Downloaded all the apps out there and this one is by far the best, you can not only set delivery dates but each product/ collection can be customized to whatever you like, text, ETA ANYTHING Thank you!

Using app

10 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 5, 2022

This app has a tech issue and according to developers they can't solve it here is my issue with the app The app will confirm customers estimated delivery date from the day they add the product to the cart, not from the day they place the order if the customer keeps the product for 2 days in the cart and then proceed with the order, time will be calculated from the day of "Add to the cart", not once order is placed. My case: Usual delivery time is 3-5 business days Order was placed on 26 August 2022 at 2:05 pm Estimated between: Aug 24 - Aug 26(as per this App's calculation I have to deliver the same day she placed the order) Another case: 2 different orders were placed on the same day. Each one of them has different Estimated date. Order 1 - placed on 1 September 2022 at 7:40 am Estimated between: Sep 05 - Sep 07 Order 2 - placed on 1 September 2022 at 1:54 pm Estimated between: Sep 03 - Sep 06

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 19, 2022

This app is easy to install no technical stuff to worry about when adding to your store. I highly recommend

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2022

We have just installed the APP for a week or so. From an installation pov, we highly recommend this APP. They do not need to modify our code! Even we have customized quite some coding on our store, plus some APP did changed a few templates, this team has put up additional effort to help us modify the code on their end to make it work! This is top service. During the discussion of the issue, there is a bit push back and forth. I suppose the support team have a lot of work in line for that. But they come back with a solution in a few days. Again, highly appreciated! Once again, Thank you team! Looking forward for the tool to help us uplift our sales further.

Store

ADVPRO

Using app

11 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 26, 2022

Great and Fast service. I like Estimate Delivery Date in BAR format. Easy to set. Even if no CHAT for support But quick response

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2022

Excellent support. Customer service was quick to respond even on a weekend. They helped me get what I needed and the app is fantastic. So many features for such a small monthly price. Love it!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2022

Amazing devs! Very helpful and useful app. Fits perfectly for my site, I even asked for a feature to be added and the added it in 30 minutes

Using app

8 months

Total reviews

1

Average rating

5.0

3 / 5 Share

April 20, 2022

Helped me delete the code later and hence I am upgrading from 1 star to 3 stars. The issue with no product specific cutoff time remains (alongwith not being supported by multiple locations). Hence, upgrading to 3 stars till the time these features are introduced. Original Review below: No product specific cutoff time. More importantly, does not delete code off your theme even after deleting the app.

Using app

16 minutes

Total reviews

5

Average rating

2.4

Developer Reply

Thank you very much for your feedback. If you have any questions, you can contact us in time and we will help you deal with it. - Team GoSunflower88

5 / 5 Share

April 8, 2022

Great app, now my customers will be able to see in detail about the shipping of the product they ordered until arriving at their home. Excellent service, quick solution, highly recommend.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

April 6, 2022

Wow! Wait a minute! USD 4.98 per month for this level of customization??? This is apeshit nuts! Nope! This is truly apeshit nuts! I was about to bail on this app because I read the other app reviews that the other premium level app could do this level and that level of customization (but it cost much higher of course). I need those and didn't discover enough about this app's potential. Also, I didn't like the fact that there isn't 'live' chat support on this one but...my email got replied to within 20 minutes. Then again, I have to be fair to these guys considering USD 4.98 they are charging per month with 24 hours 'live' chat support? They will be losing their pants in no time! So anyway why I'm going bananas over this app: I have multiple products with worldwide shipping. Some countries get Free Shipping and for some, it is just not economically viable to do that. And, I always indicate in the message below the "BUY NOW" button like; Free Standard Shipping or just Standard Shipping arrives in XXXX. (this is minuscule stuff but it helps with reinforcement of assurance that yields conversion trust me.) Now, I have another issue: Some products I can do Free shipping while others are a tad too bulky to do that. So how do I customize the message bar then? It's beginning to look complicated! But fret not! This app came to the rescue with a new option they came up with recently. You can customize the whole damn thing via Country specific, product specific and another one is....god damn it I forgot what that is - I believe collection-specific! Bam! All problems solved for USD 4.98 per month that make your store looks like a Customer-friendly Champ! For real, don't miss out on this one. Maybe they will increase the price in the future, I don't know. But the level of customization is nuts for its pricing! What I've described above is just one of the few that you will be able to leverage. There are more customization options that you can do to truly make this app blend in well with your store's theme nice and sweet! Check this app now! And, that's an order!

Store

Clicxco

Using app

5 months

Total reviews

7

Average rating

4.6

5 / 5 Share

April 2, 2022

I love this app and they respond back fast if you have issue. No major issue at all. I love it than any other apps i used.

Using app

7 months

Total reviews

1

Average rating

5.0