Catherine's review for Heartcoding Sales & Discounts

2 / 5

Feb. 2, 2021

App is erratic. with discounts falling off. Currently only two of them are working. I have contacted the developers with no response back

Using app

3 months

Total reviews

4

Average rating

2.5

Developer Reply

Dear Catherine, we are very sad about your review but there seems to be a huge communication problem. We’ve contacted you immediately after your first email (14th of January, 00:39) with answering your mail directly (14th of Jan, 08:37). But obviously this email did not find you. Since then we tried to reach you with various email addresses (on our side as well as on your side) many times and wrote you on social media as well. Could you please tell us were we could communicate with you? It seems you have deinstalled our app before stopping the sales created with it - this might have caused problems. We are here and happy to help whenever you give us the chance to do so. Thanks so much in advance and kind regards!

Heartcoding Sales & Discounts for Shopify
Heartcoding Sales & Discounts
4.8 star
500 reviews

Heartcoding Sales & Discounts

Developer
Shopify App Store