SeattlePPE review for qikify Sales Pop up & Proof

Jan. 8, 2021

we used the app for a few months. seems interesting but frequently broken. some examples: 1)Pop up stopped showing (support said it's because we ran out of impressions but it had stopped working for days before we ran out of impressions. while other features was still showing up. support doesn't seem to be interested in understanding the real problem) 2)Pop up for collecting customer's email still pops up but the field for the customer to enter email doesn't show. We didn't notices the issue until we realized that we didn't collect any new email for many days whereas previously, we had collected new email everyday. 3) completely stopped working for many hours on black Friday, when we need the app the most. 4)analytics (actually just a simple counter, but they call it analytics) doesn't work. haven't been working at all in the months since I installed. no way to tell how many times a particular pop up displayed. It's actually impossible to tell if the app does any good with the "urgency" it's creating given the lack of A/B testing feature to demonstrate any real result. the "urgency" it does create is among shopper owners - "oh maybe I'd loss sales if I don't install this app". I really wanted to like the app but it's just so broken that it's more of a distraction at this point.