Beam Original Glasses review for qikify Sales Pop up & Proof
Oct. 4, 2021
The app is fine. It works. Very limited in its capabilities though. Basic things such as font options or widget placement options are not available. You are also constrained by the trigger rules, since the app won't allow you to combine different triggers together in an OR and AND fashion. The triggers could also have more options such as 'when added to cart' or when cart amount is X and so on. on a final note customer service is non existant. sent 4 emails to discuss an issue with the app such as not allowing me to delete collected emails and have not heard from them in 4 days. most other apps usually respond within 24 hours.
Hi there, Thanks for your feedback. We can see you are using Pop Up tool of our Sale Kit app. Regarding your issues, please find the answers below: 1. With Pop Up tool, you can easily change the font style (font family, size, color, etc.) in Styles setting. You also can adjust the widget placement (Display on page) in Behavior settings. Would you mind checking again? 2. The Trigger option of the Pop up can't be combined like your inquiry. One pop up can have only one trigger type. We will take note about your idea with other types of Trigger option and try to implement it in the future version. 3. Our main working time is Mon - Fri | 2am - 11am UTC. We have received your tickets on the late Friday night. That's why we could not reply you immediately. We sincerely apologize about that inconvenience. But our support team also got back to you as soon as we were back to work on Monday morning. Could you check your mail box again? If you need any other assistance, feel free to contact us again at support.qikify.com.
