SaleSmartly:Omnichannel chat for Shopify

SaleSmartly:Omnichannel chat

智能客服;聊天机器人;Facebook多主页;全渠道客服沟通;whatsapp营销;团队协作管理;自动实时翻译

Rating

5.0

feedback

11

Reviews

chart

#1,185

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    36%
  • Less than a year
    45%
  • More than a year
    9%

Reviews Summary

The reviews for the SaleSmartly Shopify App are overwhelmingly positive, highlighting the excellent customer service, ease of use, and efficiency it brings to managing customer inquiries and messages across various social channels. Users appreciate the quick and helpful responses from the support team, the ability to consolidate messages from platforms like Facebook and Instagram, and the time-saving features such as automated replies. The app's team collaboration tools, AI chatbot, and real-time translation capabilities are also praised for enhancing customer communication and increasing sales. Some users have reported significant improvements in customer retention and revenue after using SaleSmartly.

Highlights

Excellent customer service and quick support response
Efficiency in managing customer inquiries and messages
Consolidation of messages from multiple social channels
Team collaboration and AI chatbot features
Positive impact on customer retention and revenue

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 7, 2025

必须来夸夸客服和产品!安装时我对着教程还犯迷糊,找客服请教,人家不光秒回,还特意发了操作截图,一步步教我弄好,现在用着插件也顺顺利利,体验超棒!

Store

idslights

Using app

15 days

5 / 5 Share

Jan. 6, 2025

非常不错.有问题客服快速响应.及时处理.软件使用给我们提供了很多便利.让我们更好的给业务员提升工作效率,

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2024

目前调研运用到的最合适的跨境电商集合在线沟通系统。除了完美应用到Shopify独立站,还可以整合入 客服的Email、WhatsApp、Telegram、Tiktok、Facebook Message甚至VK。在线反应应用的接口,和可视化编辑进线流程搭配AI机器人。使得客服工作效率大大提升!算不上完美,但需求开发响应迅速。这个最难能可贵~~ 非常值得使用!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2024

SaleSmartly 这工具真心不错,让我打理 Shopify 商店的客服聊天轻松多了。它能把 Facebook、Instagram 这些社交渠道的消息都汇总到一块儿,回复客户再也不用手忙脚乱。自动回复帮我省了不少事儿,那些重复的问题都不用我亲自动手了,效率提高了不少。团队协作也变简单了,大家可以根据分工处理客户的问题,还能比较一下谁处理得更好。客户信息管理起来也方便,不用到处翻记录,一眼就能看到客户的所有互动历史。

Store

COODAM

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

SaleSmartly聊天插件的功能非常全面,价格也很优惠,各种组合功能让顾客体验更满意,也更让我们团队省时省心,大大提高了网站的成交单量,特别是定制类的商品

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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