SaleSmartly:Omnichannel chat
One interface integrates omnichannel social media chat session
Rating
5.0
feedback
15
chart
#969
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
27%
-
Less than a year
40%
-
More than a year
13%
Reviews Summary
The SaleSmartly app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the excellent customer service provided by the app's team, highlighting their remote assistance and clear instructions for setup. The app's customer service features, such as timely responses, message tracking, and automatic replies, have been particularly beneficial for users in managing customer inquiries efficiently. Additionally, the app's integration with various social media channels and CRM tools has streamlined sales processes and improved team collaboration, leading to increased sales and customer satisfaction. Users appreciate the app's ease of use, real-time chat capabilities, and AI-powered customer support, which have enhanced communication with customers and boosted overall business performance.
Highlights
All reviews
Jan. 11, 2026
这个SaleSmartly吧,其实市面上有不少同类工具。就冲他家服务好买了,太贴心了他家工作人员,我做独立站的,不知道怎么加插件,还要一堆设置的问题,给我远程操作讲解得明明白白。
Sept. 7, 2025
必须来夸夸客服和产品!安装时我对着教程还犯迷糊,找客服请教,人家不光秒回,还特意发了操作截图,一步步教我弄好,现在用着插件也顺顺利利,体验超棒!
Store
idslights
Using app
15 days
Dec. 28, 2024
目前调研运用到的最合适的跨境电商集合在线沟通系统。除了完美应用到Shopify独立站,还可以整合入 客服的Email、WhatsApp、Telegram、Tiktok、Facebook Message甚至VK。在线反应应用的接口,和可视化编辑进线流程搭配AI机器人。使得客服工作效率大大提升!算不上完美,但需求开发响应迅速。这个最难能可贵~~ 非常值得使用!!
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