SaleSmartly:Omnichannel chat for Shopify

SaleSmartly:Omnichannel chat

One interface integrates omnichannel social media chat session

Rating

5.0

feedback

15

Reviews

chart

#1,004

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    27%
  • Less than a year
    40%
  • More than a year
    13%

Reviews Summary

The SaleSmartly app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the excellent customer service provided by the app's team, highlighting their responsiveness and willingness to assist with installation and setup. The app's ability to consolidate messages from various social channels like Facebook and Instagram, automate replies, and improve team collaboration has been highly valued by users. Additionally, the seamless integration with CRM systems and other tools has made sales processes more efficient for many businesses. Some users have also noted a significant increase in sales and customer engagement after using SaleSmartly.

Highlights

Excellent customer service and support, including remote assistance and clear instructions
Consolidation of messages from multiple social channels and automation of replies
Enhanced team collaboration and integration with CRM systems
Increased sales and customer engagement
Efficient and user-friendly features like real-time chat, translation, and automation

Rating Breakdown

  • 5
    100% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (15)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 11, 2026

这个SaleSmartly吧,其实市面上有不少同类工具。就冲他家服务好买了,太贴心了他家工作人员,我做独立站的,不知道怎么加插件,还要一堆设置的问题,给我远程操作讲解得明明白白。

Store

BLIKA

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

之前觉得没必要装客服插件,抱着试试的心态用了之后,才发现太有必要了!客户发消息能及时接住,还能记客户需求,比我之前手动记方便太多

Using app

--

Total reviews

75

Average rating

4.9

5 / 5 Share

Sept. 7, 2025

必须来夸夸客服和产品!安装时我对着教程还犯迷糊,找客服请教,人家不光秒回,还特意发了操作截图,一步步教我弄好,现在用着插件也顺顺利利,体验超棒!

Store

idslights

Using app

15 days

5 / 5 Share

Jan. 6, 2025

非常不错.有问题客服快速响应.及时处理.软件使用给我们提供了很多便利.让我们更好的给业务员提升工作效率,

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2024

目前调研运用到的最合适的跨境电商集合在线沟通系统。除了完美应用到Shopify独立站,还可以整合入 客服的Email、WhatsApp、Telegram、Tiktok、Facebook Message甚至VK。在线反应应用的接口,和可视化编辑进线流程搭配AI机器人。使得客服工作效率大大提升!算不上完美,但需求开发响应迅速。这个最难能可贵~~ 非常值得使用!!

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more