Rating
5.0
feedback
14
chart
#1,274
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
21%
-
Less than a year
50%
-
More than a year
21%
Reviews Summary
The reviews for the SaleSmartly Shopify App are overwhelmingly positive, with users praising its powerful features, seamless integration with existing tools, and efficiency in customer communication. Customers appreciate the ease of use, time-saving capabilities, and the impact on increasing sales and customer satisfaction. The app's real-time chat, team collaboration, AI customer service, and online translation features are highlighted as particularly beneficial. Users also commend the responsive customer support and the overall improvement in work efficiency and collaboration within their teams.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 28, 2024
目前调研运用到的最合适的跨境电商集合在线沟通系统。除了完美应用到Shopify独立站，还可以整合入 客服的Email、WhatsApp、Telegram、Tiktok、Facebook Message甚至VK。在线反应应用的接口，和可视化编辑进线流程搭配AI机器人。使得客服工作效率大大提升！算不上完美，但需求开发响应迅速。这个最难能可贵~~ 非常值得使用！！
Dec. 25, 2024
SaleSmartly 这工具真心不错，让我打理 Shopify 商店的客服聊天轻松多了。它能把 Facebook、Instagram 这些社交渠道的消息都汇总到一块儿，回复客户再也不用手忙脚乱。自动回复帮我省了不少事儿，那些重复的问题都不用我亲自动手了，效率提高了不少。团队协作也变简单了，大家可以根据分工处理客户的问题，还能比较一下谁处理得更好。客户信息管理起来也方便，不用到处翻记录，一眼就能看到客户的所有互动历史。
May 31, 2024
salesmartly在线聊天应用功能非常强大,也有很完善的客服服务系统，最重要的是它一直在进步,会增加更多的新功能。用了一年多了，经常会有人顾客使用聊天插件来咨询各种问题，有一些简单的问题都可以设置自动回复来便捷回复
May 31, 2024
SaleSmartly聊天插件的功能非常全面，价格也很优惠，各种组合功能让顾客体验更满意，也更让我们团队省时省心，大大提高了网站的成交单量，特别是定制类的商品
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