SaleSmartly:Omnichannel chat for Shopify

SaleSmartly:Omnichannel chat

One interface integrates omnichannel social media chat session

Rating

5.0

feedback

18

Reviews

chart

#426

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    28%
  • Less than a year
    39%
  • More than a year
    17%

Reviews Summary

The SaleSmartly app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the excellent customer service provided by the app's team, highlighting their responsiveness and willingness to assist with installation and setup. The app's ability to consolidate messages from various social media channels like Facebook and Instagram, automate replies, and improve team collaboration has been highly valued by users. Additionally, the seamless integration with existing CRM systems and other tools has been commended for enhancing sales processes and efficiency. Some users have also noted a significant increase in sales and customer engagement after using SaleSmartly.

Highlights

Excellent customer service and support
Consolidation of messages from multiple social media channels
Automation of replies and improved team collaboration
Seamless integration with CRM systems and other tools
Increase in sales and customer engagement

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 25, 2026

一开始还怕这种客服系统很复杂,结果比想象中简单,装完当天就直接用了。

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2026

做独立站最怕客户跑掉,接了 SaleSmartly 后回复速度快很多,询盘明显稳了。

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

半夜睡觉还有客户来问,之前根本接不住,现在自动回复先顶上,真香。

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

这个SaleSmartly吧,其实市面上有不少同类工具。就冲他家服务好买了,太贴心了他家工作人员,我做独立站的,不知道怎么加插件,还要一堆设置的问题,给我远程操作讲解得明明白白。

Store

BLIKA

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

之前觉得没必要装客服插件,抱着试试的心态用了之后,才发现太有必要了!客户发消息能及时接住,还能记客户需求,比我之前手动记方便太多

Using app

--

Total reviews

90

Average rating

4.9

All reviews

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