SaleSmartly: AI Chat & Inbox for Shopify

SaleSmartly: AI Chat & Inbox

One interface integrates omnichannel social media chat session
Developer
SaleSmartly
Rating
5.0
Feedback
18
Reviews
Chart
#2,194
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

SaleSmartly is highly praised by ecommerce merchants for its effectiveness in boosting sales, streamlining customer interactions, and improving team collaboration. Users appreciate the user-friendly interface, fast customer support, and the convenience of integrating multiple social media channels for communication. The app's AI capabilities, automatic replies, and real-time chat features have significantly increased efficiency and customer satisfaction. Additionally, the app's ability to centralize customer data and provide personalized service experiences has been highlighted as a major benefit. However, some users mentioned that they initially found the setup process confusing but were able to overcome it with the help of responsive customer support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 6%
Less than a month 28%
Less than a year 56%
More than a year 11%
All reviews
5 / 5 Share
Sept. 2, 2026

I run sales for my Instagram account with SaleSmartly. It boosts my sales and strengthens relationships with my clients. It’s fast and user‑friendly, and I really value the promotional streams for customers. Competitive pricing and its simple interface made me switch, plus the initial setup was effortless.

Store Using app Total reviews Average rating
Risenmega 3 months 2 5.0
5 / 5 Share
Sept. 1, 2026

SaleSmartly 帮我省去来回切换后台的时间,AI 还可以总结对话要点,跟进老客户的时候不用翻来翻去,非常适合团队使用。

Store Using app Total reviews Average rating
13Custom About 1 year 2 5.0
5 / 5 Share
May 25, 2026

一开始还怕这种客服系统很复杂,结果比想象中简单,装完当天就直接用了。

Store Using app Total reviews Average rating
ATK Gaming Gear 12 months 6 5.0
5 / 5 Share
May 21, 2026

做独立站最怕客户跑掉,接了 SaleSmartly 后回复速度快很多,询盘明显稳了。

Store Using app Total reviews Average rating
Angela Flower 3 months 1 5.0
5 / 5 Share
May 21, 2026

半夜睡觉还有客户来问,之前根本接不住,现在自动回复先顶上,真香。

Store Using app Total reviews Average rating
Deliiston 7 days 2 5.0

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