SaleSmartly:Omnichannel chat for Shopify

SaleSmartly:Omnichannel chat

One interface integrates omnichannel social media chat session
Developer
SaleSmartly
Rating
5.0
Feedback
18
Reviews
Chart
#1,772
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for SaleSmartly are overwhelmingly positive, with users praising the app for its ease of use, quick customer service response times, and efficient automation features. Many users highlighted the convenience of consolidating messages from various social media channels and the ability to set up automatic replies to save time. The app's team collaboration capabilities were also commended for streamlining customer inquiries and improving overall efficiency. Additionally, users appreciated the helpful and professional support provided by the SaleSmartly team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 6%
Less than a month 28%
Less than a year 39%
More than a year 17%
All reviews
5 / 5 Share
May 25, 2026

一开始还怕这种客服系统很复杂,结果比想象中简单,装完当天就直接用了。

Store Using app Total reviews Average rating
ATK Gaming Gear 6 5.0
5 / 5 Share
May 21, 2026

做独立站最怕客户跑掉,接了 SaleSmartly 后回复速度快很多,询盘明显稳了。

Store Using app Total reviews Average rating
Angela Flower 3 months 1 5.0
5 / 5 Share
May 21, 2026

半夜睡觉还有客户来问,之前根本接不住,现在自动回复先顶上,真香。

Store Using app Total reviews Average rating
Deliiston 7 days 2 5.0
5 / 5 Share
Jan. 11, 2026

这个SaleSmartly吧,其实市面上有不少同类工具。就冲他家服务好买了,太贴心了他家工作人员,我做独立站的,不知道怎么加插件,还要一堆设置的问题,给我远程操作讲解得明明白白。

Store Using app Total reviews Average rating
BLIKA Over 1 year 7 5.0
5 / 5 Share
Sept. 17, 2025

之前觉得没必要装客服插件,抱着试试的心态用了之后,才发现太有必要了!客户发消息能及时接住,还能记客户需求,比我之前手动记方便太多

Store Using app Total reviews Average rating
我的商店 90 4.8

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