Rating

3.2

feedback

13

Reviews

chart

#1,266

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    38%
  • Less than a year
    46%
  • More than a year
    0%

Reviews Summary

The reviews for the Sameday Shopify App are mixed, with some users expressing frustration with integration issues and lack of response from support, while others have successfully resolved errors with the help of the admin team. Common themes include difficulties with authentication, errors during setup, and challenges with order fulfillment and language customizations. Users have also highlighted the need for better communication and updates to align with Shopify's changes. On the positive side, some users have managed to resolve issues and successfully use the app for shipping services, especially when following specific instructions for setup.

Highlights

Integration issues and lack of support
Authentication and setup errors
Order fulfillment and language customizations
Communication and updates
Successful resolution and usage

Rating Breakdown

  • 5
    31% (4 ratings)
  • 4
    23% (3 ratings)
  • 3
    23% (3 ratings)
  • 2
    15% (2 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 23, 2024

Efectiv e o gluma de aplicatie. Nu pot integra livrearea la locker absolut deloc. Incerc sa dau de cineva pe mailul lor de support dar evident ca nu imi raspunde nimeni. Cred ca ma mut pe Fan, alta optiune nu vad sincer.

Using app

--

Total reviews

3

Average rating

3.7

2 / 5 Share

June 23, 2024

The Shopify integration of Sameday shipping services is absolutely subpar. It should be re-written from the ground-up and taking into consideration the following: - fulfilment: should be done with one click, from within the order, not from the app. The app itself is just for general settings, not for order fulfilment - languages and markets customisations: Sameday is a regional player already, you are operating in few markets, also making cross-border shipments and the app settings should reflect this. Options for language settings, currency settings for COD are absolutely a must!!! I will not go into more details for each problem I have found by using the app for several months now as there are so many improvement to be done. In general, I hope that Sameday will allocate just a minor share of their overall huge investments to software and especially in this Shopify app, The way this integration works now is surely not user-friendly (and by user I mean the merchants) and not suitable for shops with more than couple of orders per day.

Using app

About 1 year

Total reviews

9

Average rating

4.2

Developer Reply

Hello, Thank you very much for your feedback. We will do our best to improve the user experience with our application.

3 / 5 Share

May 28, 2024

Buna ziua, Am o problema cu codul dvs pe care l-am adaugat in shopify. Eu folosesc aplicatia dvs. de cateva luni bune. Acum, shopify a facut cateva modificari in pagina de Checkout, iar codul dvs. nu mai functioneaza. Am luat legatura cu shopify si mi-au zis ca samedayapp nu s-a updatat la noile modificari facute de ei, ceva de genul. V-am lasat si un emai. Mersi.

Store

EVONIO

Using app

7 months

Total reviews

5

Average rating

4.4

2 / 5 Share

March 25, 2024

- la Settings daca nu completezi campul Locker Max Items nu te poti autentifica - serverul returneaza eroare 422 - la activarea unui Serviciu, aveti formularea: "Free price - Complete with 0 if you don't want to give free price" ... Zero daca nu vreau Free Price? si daca vreau Free Price completez cu 100 ??

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Buna ziua, Campul Free Price se refera la pragul de gratuitate pentru produsele din cos. In momentul in care produsele din cos ating sau depasesc pragul setat de dumneavoastra, livrarea devine gratuita. In cazul in care nu doriti sa oferiti un prag de gratuitate, completati campul cu 0. O zi buna!

3 / 5 Share

March 22, 2024

Incerc de cateva ore bune sa iau legatura cu echipa de la [email protected] dar nu imi raspunde nimeni. Am incercat cu cei din chat suportul de la shopify sa setam livrarea in easy box si la domiciliu, dar la livrare in easybox nu ne apare optiunea de a selecta locatia locker. Mai jos va transmit tot ce mi au comunicat si incercat cei de la shopify: So here is the problems that i see. The checkout additional scripts are not working even though we followed their instruction. We made some adjustments too. but their javascript is not working in our checkouts, here are the corrections that we made, allow me to list this down Adjusted the shipingMethodId to shippingMethodId : due to spelling error; did not work Adjusted the shipingMethodId to MethodId following one of the comments in the app ; did not work Upon doing the adjustments above we made sure that the changes was applied to the wholes snippet; did not work Tried removing the other ShippingMethodID and left the Easybox to see if it will work; did not work tried adjusting the ID to and make sure that it is case sensitive Easybox, easyBox, EasyBox; none of them worked. attempted to identify the script and adjust some settings like the style display, adjusted it to these values; block, inline, flex; no changes

Using app

3 months

Total reviews

1

Average rating

3.0

All reviews

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