Rating

3.3

feedback

14

Reviews

chart

#1,068

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    36%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with some users experiencing issues with integration, order fulfillment, and customer support. Some users have reported difficulties in setting up the app, encountering errors during authentication, and facing challenges with language and market customizations. On the positive side, there are users who have successfully resolved errors with the help of the Sameday admin team and have managed to use the app on lower-tier Shopify plans. Additionally, there are mentions of successful integration with specific shipping services like EasyBox and inquiries about support for different regions like Bulgaria.

Highlights

Integration and Order Fulfillment Challenges
Authentication and Setup Issues
Customer Support Concerns
Successful Issue Resolution with Admin Support
Support for Specific Shipping Services and Regions

Rating Breakdown

  • 5
    36% (5 ratings)
  • 4
    21% (3 ratings)
  • 3
    21% (3 ratings)
  • 2
    14% (2 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 30, 2024

Using app

--

Total reviews

7

Average rating

5.0

1 / 5 Share

Sept. 23, 2024

Efectiv e o gluma de aplicatie. Nu pot integra livrearea la locker absolut deloc. Incerc sa dau de cineva pe mailul lor de support dar evident ca nu imi raspunde nimeni. Cred ca ma mut pe Fan, alta optiune nu vad sincer.

Using app

About 1 month

Total reviews

3

Average rating

3.7

2 / 5 Share

June 23, 2024

The Shopify integration of Sameday shipping services is absolutely subpar. It should be re-written from the ground-up and taking into consideration the following: - fulfilment: should be done with one click, from within the order, not from the app. The app itself is just for general settings, not for order fulfilment - languages and markets customisations: Sameday is a regional player already, you are operating in few markets, also making cross-border shipments and the app settings should reflect this. Options for language settings, currency settings for COD are absolutely a must!!! I will not go into more details for each problem I have found by using the app for several months now as there are so many improvement to be done. In general, I hope that Sameday will allocate just a minor share of their overall huge investments to software and especially in this Shopify app, The way this integration works now is surely not user-friendly (and by user I mean the merchants) and not suitable for shops with more than couple of orders per day.

Using app

About 1 year

Total reviews

9

Average rating

4.2

Developer Reply

Hello, Thank you very much for your feedback. We will do our best to improve the user experience with our application.

3 / 5 Share

May 28, 2024

Buna ziua, Am o problema cu codul dvs pe care l-am adaugat in shopify. Eu folosesc aplicatia dvs. de cateva luni bune. Acum, shopify a facut cateva modificari in pagina de Checkout, iar codul dvs. nu mai functioneaza. Am luat legatura cu shopify si mi-au zis ca samedayapp nu s-a updatat la noile modificari facute de ei, ceva de genul. V-am lasat si un emai. Mersi.

Store

EVONIO

Using app

7 months

Total reviews

5

Average rating

4.4

2 / 5 Share

March 25, 2024

- la Settings daca nu completezi campul Locker Max Items nu te poti autentifica - serverul returneaza eroare 422 - la activarea unui Serviciu, aveti formularea: "Free price - Complete with 0 if you don't want to give free price" ... Zero daca nu vreau Free Price? si daca vreau Free Price completez cu 100 ??

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Buna ziua, Campul Free Price se refera la pragul de gratuitate pentru produsele din cos. In momentul in care produsele din cos ating sau depasesc pragul setat de dumneavoastra, livrarea devine gratuita. In cazul in care nu doriti sa oferiti un prag de gratuitate, completati campul cu 0. O zi buna!

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