Sample Products ‑‑ Try N Buy
Provide sample products with existing orders
Rating
5.0
feedback
5
chart
#4,073
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's excellent customer support and responsiveness. Customers appreciate the quick responses and the team's willingness to help with customization. The app is described as perfect for the users' needs, smooth, and highly customizable. The support team is highlighted for their exceptional service, patience, and attentiveness to queries, setting a high standard in customer satisfaction. However, some users suggest improvements such as implementing a progress bar to indicate remaining amount for a gift and allowing customers to make changes themselves without needing to contact support.
Highlights
Rating Breakdown
All reviews
Nov. 20, 2024
Le support est très réactif et à l'écoute ! Ce serait super qu'ils mettent en place une barre de progrès pour indiquer au client quel montant il lui reste avant d'obtenir son cadeau
Sept. 2, 2024
Quick responses and a lot possible design-wise - however, you do need to get in touch for them to implement the changes, so it might be worth the app being upgraded to allow customers to do a lot of the changes themselves?
March 1, 2024
Perfect App for my needs, and great support to solve every customization. Good work guys ;)
Using app
About 1 hour
Total reviews
1
Average rating
5.0
Sept. 1, 2023
I've had the pleasure of engaging with ZESTARD Support on multiple occasions and every time I'm left truly impressed. Their customer service is unparalleled. The team is not only responsive but also extremely patient and attentive to all my queries. It's rare to find such a high level of commitment to customer satisfaction these days. Kudos to ZESTARD for setting the gold standard in support services!
Aug. 24, 2023
The App is great, smooth, and customizable just as I wanted it. The Team is also very responsive and helpful beyond the basics. Highly recommended!
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