Rating

5.0

feedback

5

Reviews

chart

#4,073

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    60%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's excellent customer support and responsiveness. Customers appreciate the quick responses and the team's willingness to help with customization. The app is described as perfect for the users' needs, smooth, and highly customizable. The support team is highlighted for their exceptional service, patience, and attentiveness to queries, setting a high standard in customer satisfaction. However, some users suggest improvements such as implementing a progress bar to indicate remaining amount for a gift and allowing customers to make changes themselves without needing to contact support.

Highlights

Excellent customer support and responsiveness
Highly customizable and perfect for users' needs
Suggestions for improvements like implementing a progress bar and enabling self-service changes

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

Le support est très réactif et à l'écoute ! Ce serait super qu'ils mettent en place une barre de progrès pour indiquer au client quel montant il lui reste avant d'obtenir son cadeau

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Quick responses and a lot possible design-wise - however, you do need to get in touch for them to implement the changes, so it might be worth the app being upgraded to allow customers to do a lot of the changes themselves?

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 1, 2024

Perfect App for my needs, and great support to solve every customization. Good work guys ;)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

I've had the pleasure of engaging with ZESTARD Support on multiple occasions and every time I'm left truly impressed. Their customer service is unparalleled. The team is not only responsive but also extremely patient and attentive to all my queries. It's rare to find such a high level of commitment to customer satisfaction these days. Kudos to ZESTARD for setting the gold standard in support services!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

The App is great, smooth, and customizable just as I wanted it. The Team is also very responsive and helpful beyond the basics. Highly recommended!

Using app

11 days

Total reviews

1

Average rating

5.0

All reviews

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