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Savena ‑ AI Chat & Support for Shopify

Savena ‑ AI Chat & Support

Resolve order questions and edit orders automatically
Chat Helpdesk
Developer
Savena
Rating
5.0
Feedback
1
Reviews
Chart
#10,320
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Savena is an AI customer support agent that connects to Shopify stores, handling orders, refunds, returns, and product inquiries automatically. It works across live chat, email, and social media, assisting merchants in managing support conversations without the need for extra staff.

Rating breakdown
5 100% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 0% (0)
Reviews with text
100% (1)
Review RSS feed
Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 100%
More than a year 0%
All reviews
5 / 5 Share
Aug. 20, 2026

I love the app. They are super responsive, appreciate feedback and act on it. There is a huge focus on constant improvement and making the app do exactly what our business need. We use it to answer our Facebook Messenger, email, website chatbot and Instagram. Excellent product!

Store Using app Total reviews Average rating
Hanz Driven About 2 months 6 4.3
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