SB Live Chat Button for Shopify

SB Live Chat Button

Shopify WhatsApp Chat Widget | WhatsApp Chat Button

Developer
View on App Store

Rating

4.8

feedback

6

Reviews

chart

#4,119

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its usefulness, ease of use, and customer service. Customers appreciate the direct and meaningful conversations it helps create, as well as the seamless experience with WhatsApp Business integration. However, there are concerns about the app disappearing or stopping suddenly, impacting customer satisfaction. Despite this, users recommend reaching out to support for assistance with customization.

Highlights

Usefulness and ease of use
Customer service and support
Integration with WhatsApp Business
Issues with app stability
Recommendations for seeking support

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    17% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 17, 2025

Seems great so far, I hope it works as well in action! The customer service is very helpful and customized the widget on request.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're glad to hear that you're happy with the support and customization. Our team is always here to help and we’re confident the app will continue to perform well for you. If you need anything else or have feedback as you continue using it, just let us know. We're always happy to assist! πŸ™Œ

5 / 5 Share

June 10, 2025

really useful contact button to have and fully interrogated with the shopify account. easy to download, highly recommend. :-)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you found the contact button useful and easy to integrate with your Shopify account. Making things simple and seamless for our users is exactly what we aim for. Your recommendation means a lot to us β€” thanks again for your support! πŸ™Œ If you ever need any help, we're just a message away!

4 / 5 Share

April 26, 2022

This app helps me in creating direct and meaningful conversation with my customers. Moreover it also provide seamless experience since our whatsapp business account equipped with catalogue as sales channel.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

5 / 5 Share

Oct. 22, 2021

Excellent App! It works great, easy to use, easy to install, and many operators possible. Definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

April 15, 2022

We would like to share an honest feedback after a long time of using this plugin. All was good except for the fact that this plugin disappears and stops working suddenly which really impacts our cusomers satisfaction level. If this issue persists, we do not recommend you to use this widget.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

All reviews

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