Scalapay On‑Site Messaging for Shopify

Scalapay On‑Site Messaging

Promote Scalapay as payment method in product and cart page

Developer

Rating

1.6

feedback

4

Reviews

chart

#1,186

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the app are mixed, with both positive and negative feedback. On the positive side, there is praise for the quick and effective customer support provided by the app team. Users have mentioned that issues with installation were resolved promptly within 24 hours, showcasing the excellent assistance offered. However, on the negative side, there are complaints about the app malfunctioning and not displaying payment installment options on the store. Additionally, there are frustrations expressed about the lack of responsiveness from the support team, with users reporting difficulties in getting help and unresolved issues.

Highlights

Effective customer support resolving installation issues within 24 hours
App malfunctioning and not displaying payment options
Lack of responsiveness from the support team

Rating Breakdown

  • 5
    25% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    75% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 6, 2024

La aplicación ha dejado de funcionar en la tienda, no se muestra la posibilidad del pago en cuotas

Using app

--

Total reviews

3

Average rating

3.0

1 / 5 Share

June 5, 2024

Frustrating and disappointing. Impossible to get help when you have a problem! I have been asking for help for the last 4 days (the app has disappeared from my website) and absolutely no answer whatsoever! Definitely this is not a serious company. You should get instant help when you are dealing with a financial company (or the case here).

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

April 21, 2024

non si capisce niente , il widget si inserisce subito ma nel check out non risulta , app inutile

Using app

15 minutes

Total reviews

7

Average rating

3.9

5 / 5 Share

Aug. 9, 2023

Ho avuto un problema con l’installazione dell’app sul mio tema e in meno di 24 ore l’assistenza mi ha contattato e risolto il problema! Grazie mille, come al solito l’assistenza di Scalapay è fantastica!

Using app

4 days

Total reviews

1

Average rating

1.0

All reviews

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