Rating

3.9

feedback

3

Reviews

chart

#13,313

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    67%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the simplicity and ease of use of the app, making it worth trying for those new to ecommerce. Additionally, the customer support, particularly from Vivek, is highlighted as excellent. However, on the negative side, there are complaints about technical issues such as limitations on printable area and difficulties with reinstalling the app. Some users feel that the developers lack organization and attention to detail, leading to frustration and wasted time.

Highlights

Positive feedback on simplicity and ease of use
Excellent customer support from Vivek
Technical issues and limitations reported by users
Frustration with reinstalling the app
Perceived lack of organization and attention to detail by developers

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 27, 2025

Not for us but great customer support from Vivek , App is simple - easy to use and worth trying if your stepping into it

Using app

About 2 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your kind words! We're glad you found our support team helpful. We appreciate your feedback and wish you success in your journey! Warm Regards, Team Scale-up Print

1 / 5 Share

July 9, 2024

I just made a review and gave 2 stars stating that the app only allowed my to set a printable area of 200mmx200mm, they reached out and said it was fixed. Now that i try to reinstall the app, i cant. I click install and they never even programmed their page correctly to link to the install page. I gave them a second chance but they wasted that and my time. I dont have time to waste. These developers dont have it together.

Using app

3 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi Mprint Signs & Design LLC, We apologize for the confusion and any inconvenience caused. It seems there might be a misunderstanding, as we haven't received any communication from you at the support email we provided. As we mentioned earlier, the printable area is not limited to 200mmx200mm and can be adjusted to meet your specific requirements. Our app is functioning correctly, and we are continuously making updates to improve its performance. If you're willing to give us another chance, we'd be happy to set up a call and ensure the app works perfectly for your needs. Please reach out to us at [email protected] so we can assist you further. Best regards, Team Scale-Up Print

5 / 5 Share

Feb. 16, 2024

Amazing app, solved me lots of small problems! Recommended!

Store

WFN BiH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our app has been helpful in solving your problems. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Thanks again for choosing our app. Warm Regards, Team Scale-up Print

All reviews

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