ScalePrint Designer & Variants
Product customizer & custom options with live preview
Rating
4.9
feedback
6
chart
#4,754
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
33%
-
Less than a month
17%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer service provided by Vivek and the app's ease of use. Customers appreciate the prompt support from the team and the willingness to add features based on requests. However, there are some concerns about the design tool loading slowly and limitations in the free version, such as the number of product slots available. Despite these minor issues, users find the app simple, easy to use, and a valuable tool for product customization.
Highlights
Review RSS Feed
All reviews
Dec. 31, 2025
Great customer service, easy to use. Vivek is very straightforward and helpful. Cheers ^_^
May 15, 2025
My customers love designing their mugs, but sometimes the design tool loads a little slowly. Wish the free version had more product slots. Great app overall!
Thank you for your valuable feedback! We will definitely work on your feedback and will try come to up with better situation. Please feel free to reach out if more assistance is needed. Warm Regards, Team Scale-up Print
March 13, 2025
The team added features based on my request and supported me through email promptly. We are happy with the app and would recommend if someone is looking for a product customizer.
Feb. 27, 2025
Not for us but great customer support from Vivek , App is simple - easy to use and worth trying if your stepping into it
Thank you for your kind words! We're glad you found our support team helpful. We appreciate your feedback and wish you success in your journey! Warm Regards, Team Scale-up Print
July 9, 2024
I just made a review and gave 2 stars stating that the app only allowed my to set a printable area of 200mmx200mm, they reached out and said it was fixed. Now that i try to reinstall the app, i cant. I click install and they never even programmed their page correctly to link to the install page. I gave them a second chance but they wasted that and my time. I dont have time to waste. These developers dont have it together.
Hi Mprint Signs & Design LLC, We apologize for the confusion and any inconvenience caused. It seems there might be a misunderstanding, as we haven't received any communication from you at the support email we provided. As we mentioned earlier, the printable area is not limited to 200mmx200mm and can be adjusted to meet your specific requirements. Our app is functioning correctly, and we are continuously making updates to improve its performance. If you're willing to give us another chance, we'd be happy to set up a call and ensure the app works perfectly for your needs. Please reach out to us at [email protected] so we can assist you further. Best regards, Team Scale-Up Print
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