ScalePrint Designer & Variants for Shopify

ScalePrint Designer & Variants

Product customizer & custom options with live preview

Rating

4.8

feedback

5

Reviews

chart

#4,898

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    40%
  • Less than a month
    20%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the simplicity and ease of use of the app, with one user mentioning great customer support from Vivek. The app is recommended for those who are new to ecommerce and looking for a straightforward solution to their needs. However, on the negative side, there are complaints about technical issues and poor programming. One user mentioned that despite an initial fix to a problem, they were unable to reinstall the app due to a faulty installation link, leading to frustration and wasted time.

Highlights

Positive feedback on simplicity and ease of use
Great customer support from Vivek
Recommendation for new ecommerce users
Technical issues and poor programming
Frustration and wasted time due to faulty installation link

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2025

My customers love designing their mugs, but sometimes the design tool loads a little slowly. Wish the free version had more product slots. Great app overall!

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! We will definitely work on your feedback and will try come to up with better situation. Please feel free to reach out if more assistance is needed. Warm Regards, Team Scale-up Print

5 / 5 Share

March 13, 2025

The team added features based on my request and supported me through email promptly. We are happy with the app and would recommend if someone is looking for a product customizer.

Store

VelVour

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Not for us but great customer support from Vivek , App is simple - easy to use and worth trying if your stepping into it

Using app

About 2 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your kind words! We're glad you found our support team helpful. We appreciate your feedback and wish you success in your journey! Warm Regards, Team Scale-up Print

1 / 5 Share

July 9, 2024

I just made a review and gave 2 stars stating that the app only allowed my to set a printable area of 200mmx200mm, they reached out and said it was fixed. Now that i try to reinstall the app, i cant. I click install and they never even programmed their page correctly to link to the install page. I gave them a second chance but they wasted that and my time. I dont have time to waste. These developers dont have it together.

Using app

3 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi Mprint Signs & Design LLC, We apologize for the confusion and any inconvenience caused. It seems there might be a misunderstanding, as we haven't received any communication from you at the support email we provided. As we mentioned earlier, the printable area is not limited to 200mmx200mm and can be adjusted to meet your specific requirements. Our app is functioning correctly, and we are continuously making updates to improve its performance. If you're willing to give us another chance, we'd be happy to set up a call and ensure the app works perfectly for your needs. Please reach out to us at [email protected] so we can assist you further. Best regards, Team Scale-Up Print

5 / 5 Share

Feb. 16, 2024

Amazing app, solved me lots of small problems! Recommended!

Store

WFN BiH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our app has been helpful in solving your problems. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Thanks again for choosing our app. Warm Regards, Team Scale-up Print

All reviews

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