ScalePrint Designer & Variants
Product Designer & Variants for Shopify store
Rating
4.5
feedback
8
chart
#2,502
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
25%
-
Less than a month
38%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include great customer support, ease of use, customization options, and responsiveness from the team. Users appreciate the value for money and the app's ability to solve small problems. However, negative feedback highlights issues such as limited functionality, difficulties with installation, unresponsive buttons, and an unfinished website. Some users feel that the developers lack organization and have wasted their time.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2025
If you are looking for creating personalized products, go for it. The support team has been incredible, assisting through live calls, chat, and emails. They take feedback seriously and added features I requested within weeks. Perfect for any store wanting to go personalized!
March 13, 2025
The team added features based on my request and supported me through email promptly. We are happy with the app and would recommend if someone is looking for a product customizer.
Feb. 27, 2025
Not for us but great customer support from Vivek , App is simple - easy to use and worth trying if your stepping into it
Thank you for your kind words! We're glad you found our support team helpful. We appreciate your feedback and wish you success in your journey! Warm Regards, Team Scale-up Print
Feb. 18, 2025
This app works really well for my store. It lets me customize things like pricing and options, which is exactly what I needed. The team also helped me set it up. Definitely worth trying!
Thank you for your kind words! We're glad to hear that our app meets your needs and that our team could assist you with the setup. If you ever need any further support or have any suggestions, feel free to reach out. Happy selling! Warm Regards, Team Scale-up Print
July 9, 2024
I just made a review and gave 2 stars stating that the app only allowed my to set a printable area of 200mmx200mm, they reached out and said it was fixed. Now that i try to reinstall the app, i cant. I click install and they never even programmed their page correctly to link to the install page. I gave them a second chance but they wasted that and my time. I dont have time to waste. These developers dont have it together.
Hi Mprint Signs & Design LLC, We apologize for the confusion and any inconvenience caused. It seems there might be a misunderstanding, as we haven't received any communication from you at the support email we provided. As we mentioned earlier, the printable area is not limited to 200mmx200mm and can be adjusted to meet your specific requirements. Our app is functioning correctly, and we are continuously making updates to improve its performance. If you're willing to give us another chance, we'd be happy to set up a call and ensure the app works perfectly for your needs. Please reach out to us at info@scaleupprint.com so we can assist you further. Best regards, Team Scale-Up Print
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