ScalePrint Designer & Variants
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, customers appreciate the great customer service provided by Vivek, who is described as straightforward and helpful. Users find the app easy to use and it has helped solve many small problems for them. However, on the negative side, there are complaints about the app's limitations, such as only allowing a printable area of 200mmx200mm. Some users also experienced issues with reinstalling the app, mentioning that the install page was not programmed correctly, leading to frustration and wasted time.
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Great customer service, easy to use. Vivek is very straightforward and helpful. Cheers ^_^
I just made a review and gave 2 stars stating that the app only allowed my to set a printable area of 200mmx200mm, they reached out and said it was fixed. Now that i try to reinstall the app, i cant. I click install and they never even programmed their page correctly to link to the install page. I gave them a second chance but they wasted that and my time. I dont have time to waste. These developers dont have it together.
Hi Mprint Signs & Design LLC, We apologize for the confusion and any inconvenience caused. It seems there might be a misunderstanding, as we haven't received any communication from you at the support email we provided. As we mentioned earlier, the printable area is not limited to 200mmx200mm and can be adjusted to meet your specific requirements. Our app is functioning correctly, and we are continuously making updates to improve its performance. If you're willing to give us another chance, we'd be happy to set up a call and ensure the app works perfectly for your needs. Please reach out to us at [email protected] so we can assist you further. Best regards, Team Scale-Up Print
Amazing app, solved me lots of small problems! Recommended!
Thank you so much for your kind words! We're thrilled to hear that our app has been helpful in solving your problems. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! Thanks again for choosing our app. Warm Regards, Team Scale-up Print
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