Rating

4.3

feedback

12

Reviews

chart

#4,043

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    8%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mostly positive, highlighting aspects such as excellent customer service, fast shipping, and helpful support agents like Winter, Tom, and Joyce. Users appreciate the ease of fulfilling orders, express shipping options to multiple countries, and the app's user-friendly interface. However, there are a couple of negative reviews mentioning high prices, issues with product quality, and concerns about data security and potential data mining by the app developer. Despite these concerns, the majority of reviews praise the app for its efficiency and reliability in fulfilling orders and providing good customer service.

Highlights

Excellent customer service and support
Fast shipping and express shipping options
User-friendly interface and ease of order fulfillment
Concerns about high prices and product quality
Data security and potential data mining concerns

Rating Breakdown

  • 5
    83% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (2 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 14, 2023

ScaleOrder have support me since day one. All the way from product discovery into fast deliveries that exceed my expectations. The are very responsive in communication and I truly enjoy our collaboration. Shout out to "Winter" that is my go2person ;)

Store

IceTub

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

I really recommand this app company very good and helpful service ! They answer very qiuck the questions and very polite everytime. The only thing i wish is if the orders could arrive a little quicker Thank you guys !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Great service and good agent to have, Tom and Joyce are best and allways very help full when needed. Highly rekomended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

I've been using Scaleorder for 2 months and I must say they are simply the best. I have tried other agents before, but none of them come close to the quality of service and value that Scaleorder offers. Their shipping is incredibly fast, prices are competitive, and their customer support is excellent, available all days in a week. Overall, I would rate Scaleorder 5/5 stars. Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 10, 2022

Not good at all, high prices, terrible customer service managers and worst of all a high defect rate with their products. Save your self time and money and give them a miss!

Using app

7 months

Total reviews

2

Average rating

2.5

Developer Reply

Our team has contact you many times but no reply. we are continue to reduce the price for you.

All reviews

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