Rating

4.4

feedback

13

Reviews

chart

#3,452

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    8%
  • Less than a year
    77%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the fast delivery times, excellent customer service, and helpful support team. Users appreciate the responsiveness of the communication and the collaboration with specific agents like Winter, Tom, and Joyce. The app is praised for its ease of use, express shipping to multiple countries, and the ability to customize orders. However, there are a few negative reviews mentioning high prices, issues with product quality, and concerns about data security and potential data mining activities. Despite these concerns, the majority of users highly recommend the app for its efficiency and value.

Highlights

Fast delivery times and express shipping
Excellent customer service and helpful support team
Ease of use and customization options
Concerns about high prices and product quality
Data security and potential data mining activities

Rating Breakdown

  • 5
    85% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (2 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 14, 2023

ScaleOrder have support me since day one. All the way from product discovery into fast deliveries that exceed my expectations. The are very responsive in communication and I truly enjoy our collaboration. Shout out to "Winter" that is my go2person ;)

Store

IceTub

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

I really recommand this app company very good and helpful service ! They answer very qiuck the questions and very polite everytime. The only thing i wish is if the orders could arrive a little quicker Thank you guys !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Great service and good agent to have, Tom and Joyce are best and allways very help full when needed. Highly rekomended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

I've been using Scaleorder for 2 months and I must say they are simply the best. I have tried other agents before, but none of them come close to the quality of service and value that Scaleorder offers. Their shipping is incredibly fast, prices are competitive, and their customer support is excellent, available all days in a week. Overall, I would rate Scaleorder 5/5 stars. Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 10, 2022

Not good at all, high prices, terrible customer service managers and worst of all a high defect rate with their products. Save your self time and money and give them a miss!

Using app

7 months

Total reviews

2

Average rating

2.5

Developer Reply

Our team has contact you many times but no reply. we are continue to reduce the price for you.

All reviews

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