ScaleOrder‑Brand Dropshipping for Shopify

ScaleOrder‑Brand Dropshipping

Hassle-free fulfillment and fast shipping for dropshipping
Rating
4.4
Feedback
20
Reviews
Chart
#3,229
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with many merchants praising the app’s responsive and friendly support, dedicated agents, and hands-on help throughout the sourcing and fulfillment process. Reviewers frequently mention fast shipping, competitive pricing, smooth order fulfillment, and a willingness from the team to solve problems quickly, including reshipping items when issues arise. Several users also say the app has helped them scale their stores, find products, and manage customization or fulfillment more easily, and some describe the service as better than other suppliers they have tried. That said, there are also serious negative reviews that raise concerns about shipping delays, refund handling, product quality, and customer service consistency. A few merchants report orders taking much longer than promised, difficulty getting refunds, and support becoming unresponsive after problems occur. One highly critical review also alleges questionable business practices, data copying, and security concerns, suggesting that trust and transparency may be an issue for some users. Overall, the app appears to deliver strong service for many merchants, but experiences can vary significantly, especially when orders go wrong.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 5%
Less than a month 10%
Less than a year 85%
More than a year 0%
All reviews
5 / 5 Share
March 3, 2025

For me, it’s important to have an agent who is accessible, helpful, clear, service-minded, and friendly. Scale Order is a perfect match for all these qualities, and my collaboration with them has been outstanding. I’m incredibly satisfied with Scale Order and my contact person, Ethan!

Store Using app Total reviews Average rating
TRENDIGA DEALS 8 months 3 5.0
5 / 5 Share
May 31, 2024

Undoubtedly one of the premier suppliers, consistently exceeding expectations by going above and beyond.

Store Using app Total reviews Average rating
Oasio 6 months 1 5.0
5 / 5 Share
May 29, 2024

Great service from my Agent Mia. She have really become a important and helpful partner.

Store Using app Total reviews Average rating
AquaFlow 5 months 1 5.0
5 / 5 Share
June 14, 2023

ScaleOrder have support me since day one. All the way from product discovery into fast deliveries that exceed my expectations. The are very responsive in communication and I truly enjoy our collaboration. Shout out to "Winter" that is my go2person ;)

Store Using app Total reviews Average rating
IceTub About 1 month 2 5.0
5 / 5 Share
March 30, 2023

I really recommand this app company very good and helpful service ! They answer very qiuck the questions and very polite everytime. The only thing i wish is if the orders could arrive a little quicker Thank you guys !

Store Using app Total reviews Average rating
Svankbrädan.se 2 months 1 5.0

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