Amekanaafrica review for Scalify: Facebook & Google Ads
Oct. 15, 2019
Not sure if they are the ones writing these reviews or they hired people to do so but I must tell you that this app/company is not what they have hyped themselves to be. Support is nonexistent and basically informed me that they do not help their customers in any way based on the low price of their app. BUYER BEWARE!. Do yourself a favor and install the normal facebook ads app and save yourself from this. Update. I came back here to actually delete this review but I would not be doing that anymore. You guys are so rude to your customers its unbelievable.
Hello Amekanaafrica, Thank you for taking the time to evaluate Scalify on the Shopify store. We consider your review very hurtful and extremely unfair. Accusing us of putting up fake reviews is disrespectful, untrue, and goes against everything we stand for. We replied to your first email in a very timely manner and we explained to you that we can't review your ads for you because we simply don't have access to your ad account. However, we did check if your tasks are running correctly for you and we did respond to you in a 24-hour window. Scalify has been reviewed then approved by both Facebook and Shopify and judging from the tasks you run using Scalify, we know for sure that you find the app super useful. We take every review very seriously and we're truly saddened to have one of our customers unhappy with us. We also want to make it very clear that we're not to be threatened with bad reviews, we're a small team, and we do our best. We understand that your comment was left out of frustration, but we're open to having a discussion with you. Regards, Yassir, Founder @Scalify
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