Boutique Maman review for Scalify: Facebook & Google Ads

Hi Boutique Maman, Thank you for taking the time to evaluate Scalify. Please note that Shopify handles billing for all Shopify apps. We don't have any access to your billing information nor the ability to charge you. That's why we went ahead and issued a refund request to Shopify's billing team on your behalf and cc'd you in the email the same day of this review. (Please consult the email chain for updates from Shopify). You should have the amount back to your balance by now. Such mistakes do happen with merchants, had you emailed us when this happened, we would've requested a refund to Shopify's billing team immediately, no questions asked. We apologize for this inconvenience and the frustration it caused you. However, your comments about the mobile version of our support page were extremely helpful and we're trying our very best to improve our customer service experience. If you'd like to use Scalify again, we'd be more than happy to assist you every step of the way, until you're satisfied and get the most out of your subscription. If you'd rather not, we understand. We wish the best of luck with your business :) Stay safe out there, Maria from Scalify