General Village review for Scalify: Facebook & Google Ads
Aug. 14, 2020
Bad. when you create audiences to quickly and adsets like in scalify. you have more of a potential to get your ad rejected and possibly banned. Also cutsomer service was not good. I tried to ask if you make a custom audience and as soon as the custom audience is created you make all these lookalikes.. won't the lookalikes not be as powerful since it takes time for the custom audience to gather your data.. so basically your making lookalikes off low data from a custom audience that has not finished populating. Also weird how as soon as i made ads with scalify i got like 60 ireland visitors within a minute. This app is not very useful to me
Hi General Village, Thank you for taking the time to evaluate Scalify and we’re sorry it was not useful to you. Publishing an ad through the Facebook UI or through the Facebook API is not different. Scalify uses the Facebook API and is an approved app by both Facebook and Shopify. So there is no reason to think that Scalify was responsible for Facebook not approving your ad. As for your question, your lookalike audiences and custom audiences sync; you don't have to waste your time waiting for every custom audience to populate in order to create a lookalike audience, as the lookalike audience will update its size automatically once the custom audience is done populating. Scalify’s role is restricted to automating the process of audience creation using Facebook’s API, it is indeed strange to get spam traffic from your ads. You can get in touch with Shopify’s support team for more info or get in touch with other merchants who have experienced the same issue using this link: https://community.shopify.com/c/Shopify-Discussion/Spam-Traffic/td-p/581201 Once this is fixed, we'll be more than happy to restart your free trial, so you can get to test Scalify and scale your ads, without external issues. Stay safe out there, Maria from Scalify
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