Rating
4.7
feedback
15
chart
#15,277
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
-
Less than a year
53%
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More than a year
13%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its efficiency in order fulfillment and the excellent customer support provided by Paul. Many users highlighted how the app helped them increase accuracy and speed in packing orders, ultimately reducing errors and improving customer satisfaction. Paul's responsiveness and willingness to add new features based on user feedback were also highly appreciated. However, there were a couple of users who mentioned difficulties in reaching out for support or suggested additional features like showing product images while scanning barcodes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 16, 2024
We used this app for multiple years and we didn't have any problems with it. Paul even went an extra mile and did some special features for us that made our work so much faster. Really grateful for it.
July 13, 2021
We found this app, and right from the start, it was almost perfect. The interface is clean, modern, easy to use, and it even incorporates audible feedback. The only feature that was missing was the ability to tag who checked each order. We messaged support, and within less than 24 hours, Paul replied and added a feature which allows each order to be tagged based on the device of a user. Each user will need a separate device, but this is perfect to help us keep track of who is packing an order. We simply input the name of each packer, and it will tag the order as "Checked by [Name]". Thank you for the excellent support and response time!
March 30, 2021
If you fulfill your own orders this app is a must! The increase in accuracy is significant and it also increased our speed of fulfilling each order. Paul was very helpful in helping us with the check address function. Highly recommend!
Oct. 30, 2020
Great app, increased my packing speed and efficiency significantly. I even called Paul twice and he was very helpful and helped me optimize my experience. This is a must have app of you are packing
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