ScanOwl ‑ QR Code Generator
Dynamic QR codes with unlimited scans and real-time analytics.
Rating
3.8
feedback
2
chart
#13,242
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Reviews Summary
The reviews for this Shopify App are quite polarized, with one user praising the support team for their quick and helpful assistance in setting up QR code labels. The user specifically mentioned Rousan as being amazing and fixing a scanning issue. They also highlighted the app's great features that simplify processes, leading to a positive experience. On the other hand, another user had a negative experience, stating that after installing the app on multiple client sites for banners, the accounts were suspended without notification, rendering the banners useless. This user expressed frustration and disappointment with the app's impact on their clients' sites.
Highlights
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All reviews
Nov. 23, 2025
The support team was super helpful in setting up my QR code labels. I really appreciate their quick help. Rousan was amazing, he made everything easy and even fixed a small scanning issue for me. The app itself is amazing too, with great features that make everything so simple. Really happy with the experience!!!
Jan. 14, 2025
If I could give negative stars, I would. I installed this on a few clients sites for their banners outside, come back and see the accounts of all these client's sites suspended and now all the banners are useless. What a joke. I checked emails and no notification and yet I still show it as installed on client sites.
Thank you for your feedback, and we sincerely apologize for the inconvenience caused. We want to clarify that the issue was related to our server temporarily returning a "suspended" message when scanning QR codes generated by the app. However, your clients' Shopify stores remain unaffected. We encourage you to check the status of your clients' sites to verify that they are operational. If any QR codes are still not functioning, please contact us and we’ll resolve the issue immediately. We deeply regret the disruption this caused and are taking proactive steps to ensure such issues do not happen again. If this resolves your concerns, we kindly ask you to consider updating your rating to reflect your experience with the app now that the issue has been addressed. Thank you for your patience and understanding.
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