ScanOwl ‑ QR Code Generator
The reviews for the Scanowl Shopify App are overwhelmingly negative, with users expressing frustration over the app's non-functionality and lack of response from the developers. Customers have reported that the QR codes generated by the app no longer work, leading to issues with client sites being suspended. The lack of communication from the developers has left users feeling abandoned and disappointed. Overall, users advise avoiding this app due to the negative experiences encountered.
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TERRIBLE! I assume Scanowl have folded and shut down as Q Codes no longer work and they aren't responding to any contact. I'd avoid them at all costs!
If I could give negative stars, I would. I installed this on a few clients sites for their banners outside, come back and see the accounts of all these client's sites suspended and now all the banners are useless. What a joke. I checked emails and no notification and yet I still show it as installed on client sites.
Thank you for your feedback, and we sincerely apologize for the inconvenience caused. We want to clarify that the issue was related to our server temporarily returning a "suspended" message when scanning QR codes generated by the app. However, your clients' Shopify stores remain unaffected. We encourage you to check the status of your clients' sites to verify that they are operational. If any QR codes are still not functioning, please contact us and we’ll resolve the issue immediately. We deeply regret the disruption this caused and are taking proactive steps to ensure such issues do not happen again. If this resolves your concerns, we kindly ask you to consider updating your rating to reflect your experience with the app now that the issue has been addressed. Thank you for your patience and understanding.
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