Apps Mav: Scratch and WIN!  for Shopify

Apps Mav: Scratch and WIN!

Scratch cards pop ups email popups giveaways and contests

Rating

2.9

feedback

8

Reviews

chart

#5,406

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    62%
  • Less than a year
    25%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's user-friendly interface, customer support, and effectiveness in generating leads and incentivizing customers. Many users have seen an increase in contacts and sales after using the app. Additionally, the app developer has been praised for going above and beyond to assist users with setup and being open to suggestions for improvements. However, there are also negative reviews highlighting issues such as billing errors, lack of responsiveness from customer support, and limitations on the free plan, including a low number of visible leads. Overall, while the app has proven to be beneficial for many users, there are areas that need improvement to enhance the user experience and address customer concerns.

Highlights

User-friendly interface and effective in generating leads
Positive customer support experience
Billing errors and lack of responsiveness from customer support
Limitations on the free plan with low number of visible leads
Developer's responsiveness and openness to suggestions for improvements

Rating Breakdown

  • 5
    75% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (2 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 25, 2025

I have uninstalled the app in December 2024, but they billed me in January 2025. Edit: I re-installed it so that I can contact them again. Look, it didn't even occur to them to check my records with them before they gave this response that "I just installed the app". I was their customer for 3 -4 years. Think about it, guys.

Using app

About 4 years

Total reviews

2

Average rating

1.0

Developer Reply

Dear Customer, Upon reviewing the installation log in the Shopify portal, we see that you installed the app on January 18, 2025, and you are currently on the Free plan. And were never billed for this install. It appears there may be some misunderstanding. Could you please check? Best regards, Apps Mav team

5 / 5 Share

April 26, 2024

Very nice app, we got 40 new contacts in a few days. Fun way to incentivize customers to play and win discounts. I hope the team keeps updating the app and adding new features

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

the interface is good . Very good customer support . wenever I raised a query it was attended immediately ,

Using app

21 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 2, 2021

This app is so user friendly and fun to use and configure thank you much for this one it is exactly what i was looking for to boost leads and traffic!

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 7, 2019

Bu uygulamayı kullanmayı ilk kez deniyorum.. Fakat tema sayfasında değişiklik yaparken kodu yanlışlıkla silmişim. Destek hızlı idi. ingilizcem kötü olmasına rağmen beni anladı ve düzeltti.

Store

VoVeBoX

Using app

15 days

Total reviews

4

Average rating

5.0

All reviews

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