Rating

4.3

feedback

20

Reviews

chart

#4,071

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    5%
  • Less than a month
    5%
  • Less than a year
    60%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being easy to use, helpful for website navigation, and having responsive customer support. Users appreciate the functionality of the app, especially for long pages on their websites. However, negative feedback revolves around the app causing issues with themes, making it difficult to edit pages. Some users experienced delays in support responses and compatibility issues with certain themes.

Highlights

Mixed feedback with positive and negative aspects
Ease of use and helpful for website navigation
Responsive customer support
Compatibility issues with themes and editing difficulties
Functionality for long pages on websites

Rating Breakdown

  • 5
    75% (15 ratings)
  • 4
    10% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 26, 2019

Do Not use or Download. The app will ruin your theme and you will not be able to edited after you install. Reached out to support and no one responded. reached out to Shopify support is involved and hopefully this will be fixed today

Using app

5 minutes

Total reviews

2

Average rating

1.0

Developer Reply

We have resolved our theme issue. You can reinstall & use our App. You reached our customer support during the weekend. Our working days are Monday to Friday. That's why after you launch your complaint by Saturday we have resolved your issue by Monday.

5 / 5 Share

Aug. 7, 2019

I using this app for 15 months it's very useful and easy to us. I like it and continue to use that in my website...

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

April 1, 2019

Downloaded this app and seemed to be working great. But it affected my theme to where I couldn't update any of my pages. I tried emailing them 3 times but no luck...they finally emailed me after posting a negative review. Once they contacted me, they were extremely quick with helping me out. They fixed the problem right away and all is great!!! So thank you for taking care of it in a timely manner! App is super easy to use and looks great on my site. Just wish they could have fixed this back in February when I first emailed them as it took a month and a half to finally get help.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 19, 2019

Originally this app broke my theme and made it impossible to edit it. The issue seemed to be the code in the Theme file. I have since fixed the issue, and support has been very helpful in order to resolve the issue. Just be aware that rarely this app will cause an error that makes it so you can't edit your theme. If you face this issue, you will need to uninstall it and remove the code left behind in the theme file. I believe this is an issue with Out of The Sandbox themes.

Using app

About 17 hours

Total reviews

3

Average rating

4.3

1 / 5 Share

Jan. 23, 2019

I installed this app when it was free but they deactivated this app on my website today. I send a message them but they didn't solve my problem.

Using app

26 days

Total reviews

1

Average rating

1.0

All reviews

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