Rating
4.3
feedback
20
chart
#3,930
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
5%
-
Less than a month
5%
-
Less than a year
60%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app being easy to use, helpful for navigation on long pages, and having responsive customer support. Users appreciate the functionality and usefulness of the app, especially for maintaining a smooth browsing experience on their websites. However, negative feedback revolves around the app causing issues with themes, such as breaking the ability to edit the theme or not being compatible with certain themes. Some users also mentioned difficulties in getting timely support responses and experiencing deactivation of the app without resolution.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 26, 2019
Do Not use or Download. The app will ruin your theme and you will not be able to edited after you install. Reached out to support and no one responded. reached out to Shopify support is involved and hopefully this will be fixed today
We have resolved our theme issue. You can reinstall & use our App. You reached our customer support during the weekend. Our working days are Monday to Friday. That's why after you launch your complaint by Saturday we have resolved your issue by Monday.
Aug. 7, 2019
I using this app for 15 months it's very useful and easy to us. I like it and continue to use that in my website...
April 1, 2019
Downloaded this app and seemed to be working great. But it affected my theme to where I couldn't update any of my pages. I tried emailing them 3 times but no luck...they finally emailed me after posting a negative review. Once they contacted me, they were extremely quick with helping me out. They fixed the problem right away and all is great!!! So thank you for taking care of it in a timely manner! App is super easy to use and looks great on my site. Just wish they could have fixed this back in February when I first emailed them as it took a month and a half to finally get help.
Feb. 19, 2019
Originally this app broke my theme and made it impossible to edit it. The issue seemed to be the code in the Theme file. I have since fixed the issue, and support has been very helpful in order to resolve the issue. Just be aware that rarely this app will cause an error that makes it so you can't edit your theme. If you face this issue, you will need to uninstall it and remove the code left behind in the theme file. I believe this is an issue with Out of The Sandbox themes.
Jan. 23, 2019
I installed this app when it was free but they deactivated this app on my website today. I send a message them but they didn't solve my problem.
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