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SDesk

Name: SDesk
Brand: SDesk
Rating: 5.0 (1 reviews)

Simple helpdesk & CRM for solo founders and small stores

Helpdesk

Developer

SDesk

View on App Store

SDesk

Rating

5.0

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Reviews

Chart

#9,474

Shopify

Reviews over time

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App ranking

Overall position in the Shopify App Store.

Reviews summary

SDesk is positioned as a calm, simple helpdesk and CRM for solo founders and small Shopify stores. It emphasizes quick setup, an inbox that lives inside Shopify admin, and automatic ticket creation from emails and contact form submissions, with tickets linked to customer orders and profiles to reduce tab switching and keep support organized. The app appears designed to be lightweight and easy to use rather than a complex enterprise support system.

Rating breakdown

5 100% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 0% (0)

Reviews with text

100% (1)

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Time spent using app

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Less than an hour 0%

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Less than a month 100%

Less than a year 0%

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All reviews

5 / 5 Share

Oct. 29, 2026

Easy to use, easy to install, I reached out to the developer with a question and got a reply quickly and was able to implement this into my business. I would recommend for Shopify stores that want an easy way to manage inbound customer queries in one place. Great for giving a business owner a snapshot of how support is performing.

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