SEA Post Purchase Survey App for Shopify

SEA Post Purchase Survey App

Using post purchase survey , exit intent for customer insights

Rating

4.9

feedback

147

Reviews

chart

#1,413

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    34%
  • Less than a month
    24%
  • Less than a year
    16%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick response times, helpfulness, and knowledge of the support staff, mentioning specific team members like Avery, Felicity, Tiana, and Christian. The app itself was described as easy to use, intuitive, and effective in gathering valuable data through surveys. Users appreciated the seamless integration of the app into their websites and the variety of features available. However, there were a few mentions of minor improvements needed in certain areas, but these were overshadowed by the overall positive experience.

Highlights

Positive customer service experience with quick and helpful support
Ease of use and effectiveness in gathering data through surveys
Seamless integration into websites and variety of features available
Minor improvements needed in certain areas
Overwhelmingly positive user reviews

Rating Breakdown

  • 5
    94% (138 ratings)
  • 4
    4% (6 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 93% (136)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2026

Olivia helped get my issue solved!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Brian was great

Using app

--

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 19, 2026

Thank you so much for the assistance, 'Avery'

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Avery was very helpful and resolved my request quickly.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Excellent experience with Ethan. Very helpful and sorted my issue right away.

Store

DOZE.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

All reviews

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