SEA Post Purchase Survey App for Shopify

SEA Post Purchase Survey App

Post purchase & exit intent for attribution, NPS and more

Rating

4.9

feedback

162

Reviews

chart

#1,395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    27%
  • Less than a day
    33%
  • Less than a month
    24%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, quick setup, and helpful customer support. Many users highlighted the responsiveness and knowledge of the support team, mentioning specific team members who provided excellent assistance. The app was commended for its functionality in setting up surveys, targeting specific pages, and integrating seamlessly with websites. However, a few users mentioned that the reporting and analytics features were basic and required manual analysis. Overall, the app received high ratings for its user-friendly interface and efficient customer service.

Highlights

Positive feedback on ease of use and quick setup
Praise for helpful and responsive customer support
App functionality for setting up surveys and integration with websites
Mention of basic reporting and analytics features
High ratings for user-friendly interface and efficient service

Rating Breakdown

  • 5
    94% (152 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 93% (150)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 2, 2026

Olivia was able to help me in editing my survey, highly recommend and great customer service.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Very fast and efficient support team.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

avery helped me well to understand the app

Using app

41 minutes

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 25, 2026

The Avada Team was very helpful, responded very fast and put lots of effort into solving our problem. Special Thanks goes out to Avery!

Using app

11 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 17, 2026

Love this app! The customer support is fantastic. Super responsive, friendly, and helpful. The app itself works perfectly and makes sending post-purchase surveys so easy. Highly recommend!

Store

Tovoni

Using app

About 2 hours

Total reviews

1

Average rating

5.0

All reviews

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