SEA Post Purchase Survey App for Shopify

SEA Post Purchase Survey App

Using post purchase survey , exit intent for customer insights

Rating

4.9

feedback

132

Reviews

chart

#1,760

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    27%
  • Less than a day
    33%
  • Less than a month
    25%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users mentioned specific support agents like Avery, Felicity, Tiana, and Penelope who were extremely helpful, responsive, and knowledgeable. The app itself was described as easy to use, seamless, and effective in gathering valuable data. Users appreciated the quick setup process and the intuitive interface of the app. The support team was highlighted for their professionalism, prompt responses, and willingness to go above and beyond to assist users with any issues or customization needs.

Highlights

Positive customer service and support
Ease of use and effectiveness
Quick setup process
Professionalism and prompt responses
Willingness to assist with customization

Rating Breakdown

  • 5
    95% (126 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (122)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 1, 2025

Olivia helped me directly , very good communication too . Perfect service!

Store

ZeniPet

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Seems the better app to make a survey regarding our needs. Olivia was very helpful and fast. Thanks

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Avery did a great job helping me!

Store

MDura

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Just got this app today, and I'm already very happy with it... With the ease of use to set up surveys to the beautiful support member Olivia who was right on it as soon as i asked for help and not to mention how smoothly she got it done. Top notch guys!

Using app

20 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Very positive experience. Customer support is quick to respond and resolve issues. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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