All reviews

Rating Breakdown

  • 5
    94% (152 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 93% (150)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2026

Olivia was able to help me in editing my survey, highly recommend and great customer service.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Very fast and efficient support team.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

avery helped me well to understand the app

Using app

41 minutes

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 25, 2026

The Avada Team was very helpful, responded very fast and put lots of effort into solving our problem. Special Thanks goes out to Avery!

Using app

11 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 17, 2026

Love this app! The customer support is fantastic. Super responsive, friendly, and helpful. The app itself works perfectly and makes sending post-purchase surveys so easy. Highly recommend!

Store

Tovoni

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Avery was great in helping us with some technical questions. Replied quickly and identified the issue right away with a fix.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Pamela was extremely helpful and answer right away

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Application fonctionne parfaitement et surtout avec une assistance très professionnel, très rapide : moins d'1 minute et 3 minutes après mon soucis a été reparé. Sincèrement je recommande cette application pour la qualité et la qualité de l'assistance ! Merci encore !

Using app

19 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Avery was absolutely amazing. Super helpful, patient, and made the whole survey process smooth and easy. Couldn’t have done it without them!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

The support team was very responsive and helped me resolve my issue quickly. Really appreciate the assistance!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Setup was easy and Tiana helped us quickly.

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Olivia helped get my issue solved!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Brian was great

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 19, 2026

Thank you so much for the assistance, 'Avery'

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Avery was very helpful and resolved my request quickly.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Excellent experience with Ethan. Very helpful and sorted my issue right away.

Store

DOZE.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

They respond in chat super quick and are incredibly helpful! Great service.

Using app

10 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 18, 2026

This survey tool is really good. I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours. Support is on the ball and will reply within a few minutes, and is very knowledgeable. Changed my original rating from 5 to 3 after using the reporting and analytics. Both are exceptionally basic, ultimately you need to export the responses and do your own analysis. The built-in tool does not do any pattern analysis or summarise survey response themes, etc.

Using app

3 months

Total reviews

3

Average rating

3.7

4 / 5 Share

Jan. 9, 2026

Using app

4 months

Total reviews

1

Average rating

4.0