All reviews

Rating Breakdown

  • 5
    95% (126 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2025

Great app, easy to use, and fast response from customer service.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Great customer service and such a useful app!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Super App, hatte zwei Fragen bei der Einrichtung, Avery hat sie sofort beantwortet (sogar am Sonntag)

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Ah merci pour la précision ! Voici un super avis pour Felicity, l'agent de SEA : Felicity : une vraie perle chez SEA ! J'ai eu la chance de travailler avec Felicity pour paramétrer SEA Customer Survey et c'est tout simplement exceptionnel ! Pourquoi Felicity est géniale : Patience infinie, même avec mes 50 ans et ma lenteur avec la tech Explications ultra-claires, étape par étape, sans me faire sentir nul Disponible et réactive à chaque fois que j'ai une question Connaît son produit sur le bout des doigts Vraiment à l'écoute de mes besoins spécifiques Service client d'exception : Felicity a pris le temps de m'expliquer chaque fonction, de répondre à toutes mes interrogations, et même de m'aider à optimiser mes questions d'enquête. Grâce à elle, j'ai enfin compris d'où viennent mes clients ! Bravo à SEA pour avoir des conseillers comme Felicity. C'est ce genre de service humain qui fait toute la différence. Une vraie professionnelle avec le sourire ! Merci Felicity

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Felicity is amazing in support!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Awesome customer service! This app looks and works great so far! Thank you Felicity!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Ricky is very helpful :)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Great support and an easy setup! The team got me up and running right away, and the app looks fantastic on my Thank You page. They were patient and very helpful throughout the process. A special shout-out to Iris, who guided me through the setup with such professionalism and kindness. Highly recommend this app and their support team!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Store

Develey

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Felicity is by far the best app I’ve ever used. I really love it!

Store

Neffeex

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Magnifique application et que dire du support ultra-réactif et compétent ! Je recommande, c'est mieux que Google Forms !

Store

BOTTA

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Avery was super helpful in answering my questions and getting the survey installed correctly. She also helped me with a custom workflow for adding customer tags.

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Really easy to use. Not had any responses yet so can't really comment on the analytics, but they look straightforward. I had one query about the app and Avery was really helpful and quick to respond. Definitely recommend!

Using app

About 22 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 26, 2025

Easy to use and intuitive. Also, great customer service. Tiana was very helpful!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Brian was professional and knowledgeable and easy to communicate with.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Customer support is very fast and knowledgeable. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

its perfect and thanks to kevin

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Great app and completely free to use. The customer service was outstanding. Felicity quickly helped translate the survey and was both fast and very helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

App works great and the support staff is very helpful! Christian helped me confirm that the survey was working on our site - he was very responsive and easy to work with.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Really great app! Everything works so smooth and with any questions Felicity helped me via the live chat instantly. Definitely recommend!

Using app

About 1 hour

Total reviews

5

Average rating

5.0