All reviews

Rating Breakdown

  • 5
    95% (126 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2025

Very good customer support. I was able to create the surveys very quickly and easily. Also thanks again to the very good support employee Tiana!

Store

Glomaro

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

This app is awesome. Super easy to use, very user friendly and simple interface, but even more than that, the support is phenomenal! They help you customize the look to your liking and respond near immediately. This is the best experience I have ever had with an app on the store. Thank you so much to Lohla who assisted me!

Store

Racebox

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Application très facile à utiliser, j'ai pu créer mon sondage post-achat sur mon site e-commerce en quelques clics. Je peux suivre en temps réels les réponses et mettre à jour mon sondage facilement. J'ai même bénéficié de l'aide d'une conseillère (Avery) via le chat box sur shopify qui m'a merveilleusement accompagné pour la mise en place de mon sondage sur mon site. Super, je recommande !

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

Appreciate the flexible customer support. Had a great interaction with your support executive, Lydia - really helpful and pleasant!

Store

Kikli

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Great app so far, really quick and easy to learn. Nothing terribly complex. Haven't run into a big issue or anything, but if I do, then I'll be fine because Penelope from the support team was fantastic. Quick, and Efficient. Thank you so much for the support. Update: There were a few settings that you cannot change yourself and must contact the support team. However, once again Penelope from the support team responded very quickly and promptly got everything sorted. Fantastic support team!

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 18, 2025

Christian went above and beyond. Thank you!!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

I am verry satisfied with this app, the support agent Christian was verry nice and helped me set everything up so he did it for me. Saved me a lot of time I can recommend it to everyone who wanna take their Shop to a next level.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2025

fast reponse

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2025

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 12, 2025

So far the app has been good but the support it where it shines the most. Avery from support has been extremely helpful and responsive to any issues I've encountered.

Using app

About 2 months

Total reviews

24

Average rating

4.7

5 / 5 Share

June 12, 2025

Store

GRNS

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2025

Very helpful and responsive customer service

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

Highly recommended! The SEA Customer Survey App is exactly what we were looking for. After trying many post-purchase survey apps, most of which were overly complex with unnecessary features and recurring fees, this app was a refreshing find. It offers all the essential functions we need in a clear, intuitive, and well-integrated interface — and it's completely free. Most importantly, the support team is outstanding. Avery went above and beyond to accommodate all of our requests with great care. As a business operating in Asia, having an interface that feels locally natural is critical, and this app (and team) delivered flawlessly.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2025

We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate. I contacted support to see if they could edit some code to make it more personalized for our branding. I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.

Using app

About 17 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 9, 2025

Exactly what I needed. Simple, highly customizable, no bloat, and it's free. Support was immediate and friendly. Thanks to Judy for the help setting things up.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Application très simple à utiliser. Le service client a été très réactif. Nous recommandons.

Store

BYSIX

Using app

4 days

Total reviews

32

Average rating

4.8

5 / 5 Share

June 2, 2025

nice

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Great app & service! Penelope helped us with the translation of a button. Really kind and fast service! Can highly recommend :)

Using app

19 minutes

Total reviews

6

Average rating

5.0