SecretHero Games & Rewards Hub
SecretHero: Fun Games to Reward Customers and Build Loyalty
Rating
5.0
feedback
5
chart
#12,629
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
20%
-
Less than a month
20%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The reviews for SecretHero are overwhelmingly positive, with users praising the app for its engaging games like scratch cards and pop-ups that boost customer engagement and lead to more repeat visits. Users appreciate the simplicity and ease of setup, with many mentioning that it made their store feel more alive. The support team is also highlighted for their quick responses and genuine interest in user feedback. Some users expressed a desire for more games and hoped for the app to remain free.
Highlights
Review RSS Feed
All reviews
Aug. 12, 2025
We’re a UK-based startup and wanted something to boost engagement beyond the usual spin-the-wheel. SecretHero gave us a mix of fun games like scratch cards and pop-ups that are quick to set up and easy to run. Customers enjoy playing, and we’ve noticed more repeat visits since adding it.
Aug. 12, 2025
SecretHero turned our reward system into something customers actually look forward to. The interface is clean and intuitive. Setup took no effort at all.
Aug. 8, 2025
We love how simple it was to get everything running. The games make our store feel more alive. Customers are definitely more engaged.
July 9, 2025
Such a fun and refreshing experience! When I reached out to the support team about adding a popup option, they got back to me almost instantly and were genuinely interested in my feedback. I set up the widget very quickly, just a couple of minutes. I’ve already observed more returning visitors who love the games. I’m excited to see that popup feature in a future update. Solid product and amazing support. Thanks, SecretHero team!
Hi Short Story Team, Wow, thank you for this awesome review! We’re so happy to hear the setup was quick and our support hit the mark. Being our very first Shopify App review, your feedback means the world to us. We know we’re just at the beginning, so please keep the feature requests coming. The popup option you mentioned is already on our radar, and we’re excited to build it out soon. If there’s anything else you’d love to see or any ideas you have, just let us know. Thanks again for choosing SecretHero and helping us grow! Cheers, The SecretHero Team
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