Rating

4.7

feedback

80

Reviews

chart

#874

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    19%
  • Less than a year
    61%
  • More than a year
    8%

Reviews Summary

The reviews for the Seguno app on Shopify are overwhelmingly positive, with users praising its ease of use, customization options, and excellent customer service. Many users found the app to be user-friendly, with a variety of templates and customization features that helped them engage with their customers effectively. The customer support team was highlighted for being responsive, helpful, and patient in assisting users with any issues or questions they had. However, there were a few negative reviews mentioning issues with the app not working properly or dissatisfaction with the pricing model.

Highlights

Ease of use and customization options
Excellent customer service
User-friendly templates
Responsive and helpful support team
Negative feedback on app functionality and pricing model

Rating Breakdown

  • 5
    96% (77 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 27, 2024

Seguno support is awesome! I had a very specific goal in mind for an automated email campaign. They understood exactly what I was trying to achieve gave me instructions on how to do so. It was quick and painless.

Using app

--

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thanks so much for your review. We really appreciate you taking the time to leave us one. We're happy to hear that you've been enjoying the Seguno Suite lately. If you ever need more assistance, you know where to find us :)

1 / 5 Share

April 29, 2024

App is not working, customerservice is not helping me!

Using app

9 months

Total reviews

3

Average rating

2.3

Developer Reply

Hello there, and I'm sorry you've been having some trouble. We've been trying to get in touch with you for over a week and are eager to help solve your issue. If you can please reply to our messages, we would be glad to continue to assist you until we get your popup configured to your liking.

5 / 5 Share

April 26, 2024

Amazing. Solved my problems perfectly and there are many custom options that exactly fit my needs.

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2024

Another easy to use app from Seguno! I have seen great engagement with these popups and enjoy being able to share news in a different way. The team is always very quick to reply and help when I do need assistance!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2024

great

Using app

15 days

Total reviews

3

Average rating

5.0

All reviews

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