Seguno Product Reviews
The best product reviews app for Shopify brands
Rating
4.9
feedback
22
chart
#1,269
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
9%
-
Less than a month
55%
-
Less than a year
27%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its great design, ease of use, and excellent customer support. Many users appreciate the seamless integration with other Seguno apps and the helpfulness of the support team in resolving any issues. The app is described as user-friendly, intuitive, and well-considered from both the customer and business perspectives. Users also highlight the ability to preview reviews before they are published, providing flexibility and control over the content displayed on their store. However, there are some mentions of the setup process not being entirely intuitive, requiring assistance from customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 10, 2025
Looks great and the staff are super helpful! Way better than the other review apps i've used.
Jan. 3, 2025
More affordable, easier to install and use than other Email marketing Apps, love Seguno!
Hello, and thank you for taking the time to leave a review. We really appreciate your kind words and are happy to know you've been enjoying the app :)
Nov. 26, 2024
The best support of any app on Shopify! They are fast and reliable and innovative.
Thank you so much for your kind words. We're glad to hear you've had such a positive experience with support. You know where to find us if there's anything more we can help with in the future :)
Oct. 29, 2024
This is a fairly straightforward way to integrate reviews on our Shopify store, especially because it integrates with Seguno eMail app, which makes it easy to request customer reviews through an email that looks and feels like all the other emails we send to our customers. We downloaded the app while it was still in beta, and setting things up required going back-and-forth a few times with Seguno Customer Support. The process wasn't quite intuitive, and that's why we give the app 4 stars instead of 5. It bears mentioning though that Seguno Customer Support is always very helpful and easy to work with. Another thing needing improvement is that the app allows anyone to leave a review as it doesn't have controls that would prevent those who have not made a purchase on our Shopify store from leaving a review. That is why one has to be very careful with settings for automatic posting of reviews as the only solution to this currently is to disable the automatic posting. For small shops like ours it's not such a big deal to go through all new reviews and verify that purchase was actually made before we approve the review to be published, but we can see where that can be a big problem for stores with higher sales volumes.
We appreciate you using the app during the early release/beta period. When Shopify sunset their product reviews solution, it was important to us to support Seguno customers without losing incredibly import customer reviews. At that time, all of our import tools were configured for that migration, but we’ve now expanded to far more migration options. We also agree that having honest, real product reviews is important to give prospective customers confidence when shopping with you, which is why we automatically link reviews to the customer’s Shopify orders to verify their purchase. Automatic publishing is one of the top concerns we hear about from brands, and we now support automatic publishing controls for minimum rating, verified purchase, confirmed review email address, and if there’s an image or video attached to the review. With our Shopify Flow integration, your customer support can be notified when a review is submitted so you can engage customers quickly for any negative reviews (or send them thank you gifts!) We appreciate you choosing to use the app and providing that early feedback to make the app better. And you know our support team is always happy to help :)
Sept. 9, 2024
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