Seguno Product Reviews
The reviews are overwhelmingly positive, with merchants praising Seguno’s Product Reviews app for its ease of installation, intuitive setup, attractive design, and smooth integration with the rest of Seguno’s ecosystem. A major recurring strength is customer support: reviewers repeatedly mention specific team members going above and beyond to help with setup, troubleshooting, importing or migrating existing reviews, and resolving user errors quickly and patiently. Many users also appreciate practical features such as media uploads, review previews before publishing, and the ability to keep reviews and email marketing in one place. The main negatives are relatively minor and mostly centered on setup complexity in the beta stage and a few missing controls around review moderation. One reviewer noted the process was not fully intuitive and required back-and-forth with support, while another pointed out that the app allows anyone to leave a review unless automatic posting is disabled, which could be problematic for larger stores. Even so, these concerns were outweighed by strong praise for the app’s functionality, support, and overall value.
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The entire Seguno team has been wonderful during my 4+ years with them as my email service provider. Most recently Josh went above and beyond to help me get set up with the minimalist reviews package I wanted and I'm delighted with it! It's so rare these days who find people who are really invested in their product or service, but are also willing to listen and go the extra mile to ensure you get what you really want. Josh understood the modifications I was interested in and was soooo patient helping me achieve the result I wanted. I so grateful and would give 10 stars if I could! Now all I'm waiting for is for Seguone to develop a Rewards app too :)
Thank you so much for the incredible review and for being part of the Seguno family for over four years! We’re thrilled to hear Josh was able to help you get everything set up just the way you wanted. Your kind words mean a lot to our entire team, and we’ll be sure to pass them along. As for a Rewards app… we’ll never say never! 😊
I had tried for two days to get my reviews exported from another company without success. Matt was a blessing. He manually moved all of my reviews over for me so I wouldn't lose them. I very small business, trying to be seen every one of those reviews was important to me
Thank you for the wonderful review! We understand how important customer reviews are for a small business, and we’re so glad Matt could help make sure you didn’t lose them. We truly appreciate your support and are happy to have you with Seguno.
Cameron was such a big help to me when I chatted in. Because of him, I was able to export all my reviews to Seguno, so I have everything in one place. I'm so pleased to have everything working so well with Seguno. Thank you for having such great people working for you. Laura D. Bead Dangle Design
Hello, and thanks for taking the time to leave such a nice review! We're happy to hear you had a great experience with our customer support team. Please don't hesitate to reach out if you'd like more assistance in the future :)
This store review app is AAAmazing! I'm thrilled Team Seguno has created and delivered something very special especially for storefronts like mine that offer unique one of a kind items. There was an issue, mine really because texhie-stuff can be mind-boggling for me. Cameron, Team Seguno, as always, helped street-up the parts and pieces so the store review bock was enabled with the theme in using. He took things even farther noticing that I had added two pages of screenshots from happy clients and customers. Now my the store review block is in 4 spots AND synced so that a review is visible wherever the review block is enabled! Thank you Team Seguno. Thank you Cameron.
Hello, and thank you for your amazing review! We really appreciate the time you took to write such kind words about the app and our team. Keep crushing it :)
Looks great and the staff are super helpful! Way better than the other review apps i've used.
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