Geolocation & Markets—Selecty
Redirect customers to the right market, language, currency
Rating
5.0
feedback
260
chart
#1,476
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
22%
-
Less than a month
29%
-
Less than a year
43%
-
More than a year
3%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, excellent customer support, and helpful features like language and currency switching based on customer location. Users have highlighted the quick response times of the support team, the willingness of developers to make custom adjustments, and the overall professionalism of the service. The app is commended for its seamless functionality, robust features even on the free plan, and the ability to enhance the global shopping experience for customers. Some users specifically mentioned the names of support team members who provided exceptional assistance, further emphasizing the high level of customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 21, 2024
Very simple to use app, delivers a 100%. The support is top notch as well. Super responsive and gives you a tailor made experince.
Thank you so much for your kind words. Our team appreciates your words! We are always at your service
Dec. 21, 2024
Great app. I needed some assistance and they were fast to help me and solve the problem!
Thank you for sharing your positive experience - we’re proud to have been a part of it. Your satisfaction is our priority - thank you for letting us know we’re meeting your needs. Feel free to reach out to us anytime.
Dec. 15, 2024
Works great, easy to set up and support is willing to help with everything!
Thank you for your kind words! It's nice to hear that everything is working well for you and that our support team could assist. If you need any help in the future, feel free to reach out anytime! 😊
Dec. 12, 2024
Awful Experience - Zero Support and Functionality I had high hopes for Selecty as a currency and geolocation language changer app for Shopify, but my experience was absolutely terrible. From the moment I installed it, nothing worked as advertised. The app failed to detect customer locations correctly, and the currency conversion was completely inaccurate, leaving my store in a mess. To make matters worse, their customer support is nonexistent. I reached out multiple times for help, and all I got were automated responses or vague instructions that didn’t solve anything. It felt like no one on their team understood their own app! This app is a waste of time and money. If you value your Shopify store and your sanity, avoid Selecty at all costs. One star is generous — they deserve zero. -Note This guy named Sergey from the customer support didn't help me at all.
Thank you for your feedback. We’re truly disappointed to hear about your experience. We strive to provide reliable solutions and exceptional support, so it’s important to address some aspects of your review. From our records, we see that you contacted our support team once, and Sergey provided real-time assistance, addressing all your queries promptly. During this interaction, there was no mention of issues with geolocation detection or currency conversion accuracy. It’s also worth noting that currency conversion rates on Shopify stores are managed natively by Shopify, not our app, which ensures the accuracy based on their systems. We’re sorry if there was any miscommunication or if you faced challenges we were unaware of. Currently, we’ve reached out to you but haven’t received a response. It’s our goal to ensure every user has a seamless experience, and we’re eager to understand your concerns better and resolve them. If there’s been any misunderstanding, or if we missed anything in your support interactions, please reconnect with us at your earliest convenience. Your feedback is valuable, and we’re committed to making things right.
Dec. 9, 2024
Support was incredibly helpful, quick to respond, and thoroughly answered all my questions. I truly appreciate the excellent service and attention to detail. Thank you for making the process seamless!
Thank you for your kind review! 😊 We're delighted to hear that our support team could assist you promptly and thoroughly. If you need any further help or have questions down the line, we’re always here for you! 🤝
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