Geolocation & Markets—Selecty
Redirect customers to the right market, language, currency
Rating
5.0
feedback
260
chart
#1,476
All reviews
Rating Breakdown
Dec. 21, 2024
Very simple to use app, delivers a 100%. The support is top notch as well. Super responsive and gives you a tailor made experince.
Thank you so much for your kind words. Our team appreciates your words! We are always at your service
Dec. 21, 2024
Great app. I needed some assistance and they were fast to help me and solve the problem!
Thank you for sharing your positive experience - we’re proud to have been a part of it. Your satisfaction is our priority - thank you for letting us know we’re meeting your needs. Feel free to reach out to us anytime.
Dec. 15, 2024
Works great, easy to set up and support is willing to help with everything!
Thank you for your kind words! It's nice to hear that everything is working well for you and that our support team could assist. If you need any help in the future, feel free to reach out anytime! 😊
Dec. 12, 2024
Awful Experience - Zero Support and Functionality I had high hopes for Selecty as a currency and geolocation language changer app for Shopify, but my experience was absolutely terrible. From the moment I installed it, nothing worked as advertised. The app failed to detect customer locations correctly, and the currency conversion was completely inaccurate, leaving my store in a mess. To make matters worse, their customer support is nonexistent. I reached out multiple times for help, and all I got were automated responses or vague instructions that didn’t solve anything. It felt like no one on their team understood their own app! This app is a waste of time and money. If you value your Shopify store and your sanity, avoid Selecty at all costs. One star is generous — they deserve zero. -Note This guy named Sergey from the customer support didn't help me at all.
Thank you for your feedback. We’re truly disappointed to hear about your experience. We strive to provide reliable solutions and exceptional support, so it’s important to address some aspects of your review. From our records, we see that you contacted our support team once, and Sergey provided real-time assistance, addressing all your queries promptly. During this interaction, there was no mention of issues with geolocation detection or currency conversion accuracy. It’s also worth noting that currency conversion rates on Shopify stores are managed natively by Shopify, not our app, which ensures the accuracy based on their systems. We’re sorry if there was any miscommunication or if you faced challenges we were unaware of. Currently, we’ve reached out to you but haven’t received a response. It’s our goal to ensure every user has a seamless experience, and we’re eager to understand your concerns better and resolve them. If there’s been any misunderstanding, or if we missed anything in your support interactions, please reconnect with us at your earliest convenience. Your feedback is valuable, and we’re committed to making things right.
Dec. 9, 2024
Support was incredibly helpful, quick to respond, and thoroughly answered all my questions. I truly appreciate the excellent service and attention to detail. Thank you for making the process seamless!
Thank you for your kind review! 😊 We're delighted to hear that our support team could assist you promptly and thoroughly. If you need any further help or have questions down the line, we’re always here for you! 🤝
Dec. 3, 2024
This app is amazing! It was super easy to set up and works perfectly for language switching. I reached out to the live support team with a custom request to adjust the language selector to match my theme, and they were so helpful, highly recommended!
Thank you, for your fantastic 5-star review of the Selecty App🌍✨ We’re delighted that the app has been easy to set up and integrates seamlessly. Your recommendation is truly appreciated! If you need any further help, we’re always here for you. 😊
Dec. 3, 2024
La app ha funcionado muy bien. Sencilla, el soporte es rápido y no me ha traído problemas en Markets y las traducciones.
Gracias por tu increíble reseña de 5 estrellas! 🌍✨ Nos alegra saber que la app ha funcionado perfectamente para tus necesidades de Markets y traducciones. Es genial escuchar que la simplicidad y el soporte rápido hayan sido útiles para ti. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Gracias por tu confianza! 😊
Nov. 27, 2024
Ho installato l'app e ho notato che erano necessarie alcune modifiche. Ho contattato l'assistenza e hanno realizzato rapidamente tutte le modifiche che avevo richiesto. È davvero piacevole vedere quanto gli sviluppatori siano attenti ai propri clienti. Un grande grazie per il vostro professionalismo e il servizio di qualità!
Thank you very much for your really kind and warm review! We are happy to provide the best service that we only can, and develop this level further to more heights of quality and stability.
Nov. 25, 2024
great developers and great support
Thank you for your fantastic review! 🌟 Your kind words motivate our Team to deliver an excellent product and service. 🚀 If you ever need assistance, feel free to reach out anytime! 😊
Nov. 21, 2024
Excellent features, even on the free plan. Stellar support. Definitely recoomend.
Thank you for your kind words! We're glad you're enjoying our features and support. 😊 Your recommendation means a lot to us!
Nov. 12, 2024
I had an absolutely fantastic experience thanks to Oleksandr’s amazing service! He went above and beyond to help me get everything working perfectly. I am so grateful for his support and truly impressed by the quality of service. Thank you, Oleksandr, for making this process so smooth and enjoyable!
Thank you for the wonderful review🥳! We're thrilled to hear that our support made your experience so smooth and enjoyable. If you need any further assistance, we’re here to help!
Nov. 11, 2024
Amazing application. The service is next level. They answer in under 20 min and even on weekends. They offer a call and solve all of your issues in the call. Just wonderful experience.
Thank you for the fantastic review! It's really nice to hear that you're having such a great experience with the Selecty app and our support level. If you need anything else, we're just a call away!
Nov. 28, 2024
Special shoutout to Sergey who took lots of time helping me figure out hoe to use the app!
Thank you so much for your kind words and for updating your review to 5 stars! We’re glad to have been able to assist you and ensure you have a great experience with our app. Your feedback motivates our team to continue delivering outstanding support. If you ever need further assistance, please don’t hesitate to reach out—we’re always here to help! 😊
Oct. 24, 2024
this the best app i have ever downlaoded with great coustermer service really recomend it
Thank you so much for your wonderful feedback! We’re so glad to hear that you’re enjoying the app and that our customer service has made a positive impression. Your recommendation means a lot to us, and we’re here anytime you have questions or need assistance 😊
Oct. 23, 2024
App works perfectly, but the service is 10/10 - both times we needed support had a rep answer in under 1 minute. Very impressed
We are totally happy to make your impression that bright and pleasant, and of course we are very grateful for this high estimation of our work. Thanks a lot for your precious time to send this review, and don't forget that you're always welcome here with any related questions.
Oct. 22, 2024
Sehr hilfsbereiter und netter Kundensupport. Die App funktioniert gut
Vielen Dank, für die tolle Bewertung! Es freut uns sehr, dass unser Kundensupport hilfreich und freundlich war und die App gut funktioniert. Wenn Sie noch Fragen haben oder weitere Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung!
Oct. 16, 2024
Great support and works perfect!
This laconic and so pleasant review is really powerful motivation for our entire team to move forward, and make the app even better and better, thank you so much!
Oct. 13, 2024
We primarily use the app for redirecting visitors to the relevant market according to their country. The app works super well, has all the functionality we need and was very easy to set up. Highly recommend!
Thank you, Packsmart, for the fantastic review! We're delighted to hear that the redirects are working as planned and that you found the setup process easy. Your recommendation means a lot to us. If you ever need any assistance, we’re here to help!
Oct. 6, 2024
great support
Thank you for the 5-star review! We're glad to hear that you had a positive experience with our support team. If you ever need further assistance, feel free to reach out!
Sept. 18, 2024
The IT support is responsive and if you are running multiple countries stores, I would recommend using their apps!
Thanks for your feedback! We're glad to hear that you're satisfied with our support. We're always here to help. If you ever need further assistance, don’t hesitate to reach out!