SelfDesk: Order Edit & Upsell for Shopify

SelfDesk: Order Edit & Upsell

Order Editing, Self Service, Cancel Refund Address Correction

Rating

5.0

feedback

5

Reviews

chart

#3,976

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    40%
  • Less than a day
    0%
  • Less than a month
    60%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, effectiveness, and customer support. Many users highlight the seamless setup process and the app's ability to enhance their Shopify store's functionality. One user even mentioned a smooth migration from a different app and expressed regret for not switching sooner. However, one user mentioned the need for edit/cutoff restrictions based on tags to better fit complex workflows. Despite this, the overall sentiment is highly positive, with users recommending the app for its polished interface and impact on customer service.

Highlights

Ease of use and effectiveness
Customer support and setup process
Migration from other apps
Request for additional features
Recommendation and positive impact on customer service

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 27, 2025

Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play. Later edit: updated to 5 stars. Let me know when you implement cutoff restrictions based on tags. :)

Using app

2 days

Total reviews

5

Average rating

3.4

Developer Reply

We really appreciate your feedback. We added this feature to our backlog to implement it for you. We will contact you once it's ready.

5 / 5 Share

Aug. 20, 2025

Good App highly i recommend this app This app is a must-have for any Shopify store! I

Store

QBAY

Using app

11 minutes

Total reviews

52

Average rating

4.6

5 / 5 Share

July 29, 2025

Great app and it works as intended, thank you so much

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

The support has been fantastic, and getting everything set up was incredibly smooth. We migrated from a different app, and honestly we’re now wondering why we didn’t make the switch soone.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2025

This app delivers a polished, intuitive user interface that perfectly complements Shopify’s style. We are expecting a sharp drop in customer service requests. This will empowers our customers to independently manage their orders, enhancing both convenience and satisfaction. We’re genuinely impressed and thrilled with this app.

Using app

16 days

Total reviews

5

Average rating

5.0

All reviews

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