SelfDesk: Order Editing
The reviews for this Shopify App are overwhelmingly positive, with users praising its impact on reducing customer service tickets and enhancing the overall customer experience. Customers appreciate the ability to fix their own orders, leading to fewer support tickets and a smoother workflow. The upsell flow is also highlighted as subtle yet effective, contributing to increased sales. Users commend the app for its polished and intuitive user interface that aligns well with Shopify's style, resulting in a drop in customer service requests and improved customer satisfaction. The support provided by the app team is also highly praised for being fantastic and making the setup process smooth.
Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play. Later edit: updated to 5 stars. Let me know when you implement cutoff restrictions based on tags. :)
We really appreciate your feedback. We added this feature to our backlog to implement it for you. We will contact you once it's ready.
Good App highly i recommend this app This app is a must-have for any Shopify store! I
Great app and it works as intended, thank you so much
The support has been fantastic, and getting everything set up was incredibly smooth. We migrated from a different app, and honestly we’re now wondering why we didn’t make the switch soone.
This app delivers a polished, intuitive user interface that perfectly complements Shopify’s style. We are expecting a sharp drop in customer service requests. This will empowers our customers to independently manage their orders, enhancing both convenience and satisfaction. We’re genuinely impressed and thrilled with this app.
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