SelfDesk: Order Editing for Shopify

SelfDesk: Order Editing

Increase AOV with post purchase upsell and decrease support
Developer
Algo Commerce
View on App Store
SelfDesk: Order Editing
Rating
5.0
Feedback
5
Reviews
Chart
#4,583
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its impact on reducing customer service tickets and enhancing the overall customer experience. Customers appreciate the ability to fix their own orders, leading to fewer support tickets and a smoother workflow. The upsell flow is also highlighted as subtle yet effective, contributing to increased sales. Users commend the app for its polished and intuitive user interface that aligns well with Shopify's style, resulting in a drop in customer service requests and improved customer satisfaction. The support provided by the app team is also highly praised for being fantastic and making the setup process smooth.

Time spent using app
How long merchants keep the app installed.
Less than an hour 40%
Less than a day 0%
Less than a month 60%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Oct. 27, 2025

Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play. Later edit: updated to 5 stars. Let me know when you implement cutoff restrictions based on tags. :)

Store Using app Total reviews Average rating
Developer Reply

We really appreciate your feedback. We added this feature to our backlog to implement it for you. We will contact you once it's ready.

5 / 5 Share
Aug. 20, 2025

Good App highly i recommend this app This app is a must-have for any Shopify store! I

Store Using app Total reviews Average rating
QBAY 11 minutes 55 4.6
5 / 5 Share
July 29, 2025

Great app and it works as intended, thank you so much

Store Using app Total reviews Average rating
Hegen Distributor Partners 23 minutes 1 5.0
5 / 5 Share
July 24, 2025

The support has been fantastic, and getting everything set up was incredibly smooth. We migrated from a different app, and honestly we’re now wondering why we didn’t make the switch soone.

Store Using app Total reviews Average rating
ZhsMobiles 14 days 4 5.0
5 / 5 Share
July 26, 2025

This app delivers a polished, intuitive user interface that perfectly complements Shopify’s style. We are expecting a sharp drop in customer service requests. This will empowers our customers to independently manage their orders, enhancing both convenience and satisfaction. We’re genuinely impressed and thrilled with this app.

Store Using app Total reviews Average rating
Edo'sWorld 16 days 5 5.0

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