SelfServe Order Edits+Upsells
Let customers edit orders and buy more post-purchase
Rating
5.0
feedback
10
chart
#5,129
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
70%
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Less than a year
10%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to streamline the order editing process and reduce support tickets. Customers appreciate the feature that allows them to fix shipping address typos and make post-checkout upsells easily. The app's upsell functionality has been a pleasant surprise for many, leading to increased sales and higher average order value. Users also highlight the excellent customer support provided by the app's team, with quick responses and efficient issue resolution. Overall, the app is described as a game-changer that has significantly improved customer satisfaction and operational efficiency for online stores.
Highlights
Review RSS Feed
All reviews
Nov. 5, 2025
A very good app with even better team behind it. Managed to set me up with my 3PL in 2 days which was impressive! Thanks!
Nov. 4, 2025
This app definitely lives up to its name. We’ve had a lot of problems with people filling in a wrong address and giving customers the option to change it by themselves has been very big for our support team. Upsells are also a great addition. Other upsell apps we’ve explored charged either a percentage of all upsold items or were far more expensive than this one month over month. Support has also been outstanding, promptly resolving any issue we might have or being very fast to react on small feature requests.
Store
emma & noah
Using app
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Oct. 30, 2025
I thought the upsell part was just a gimmick. I got this so customers would stop bugging me to change their address. But I threw a couple of our smaller items up as post-checkout 'add-ons' just to test it... and people are actually buying them! It's wild.
Oct. 28, 2025
This app does exactly what it says. Customers can fix their own typos in their shipping address, which is a big problem for Eastern European. Also, it was surprising to me how many people actually take advantage of the upsells on the order status page.
Oct. 27, 2025
Honestly this app is so good. We used to get SO many emails about wrong adresss or people wanting to change their order. Now they just do it themselves on the order status page and it saved us so much time. The upsell thing is also pretty cool, gotten us a few extra sales. def recommend it.
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