SelfServe Order Edits+Upsells
Allow customers to order edit whilst upselling them
Rating
5.0
feedback
13
chart
#4,877
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
62%
-
Less than a year
15%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in allowing customers to edit their orders and fix address mistakes on their own. The upsell feature has also been highlighted as a valuable addition, helping to increase average order value. Users appreciate the quick and efficient support provided by the app's team, with issues being resolved promptly. The setup process is described as easy and seamless, with many users noting a significant reduction in support tickets and improved customer satisfaction.
Highlights
Review RSS Feed
All reviews
Feb. 5, 2026
Great app that saves us a lot of customer support hours. We have had some hiccups initially but Stan helped us set up everything and now we don't deal with address changes at all. Highly recommended!
Feb. 5, 2026
Top team with top support. Never had such fast turn around time for building new features before.
Jan. 30, 2026
SelfServe Order Edits + Upsells does exactly what it promises—and does it exceptionally well. It empowers customers to fix their own mistakes, swap variants, and add items post-purchase without creating support tickets or operational chaos.
Nov. 5, 2025
A very good app with even better team behind it. Managed to set me up with my 3PL in 2 days which was impressive! Thanks!
Nov. 4, 2025
This app definitely lives up to its name. We’ve had a lot of problems with people filling in a wrong address and giving customers the option to change it by themselves has been very big for our support team. Upsells are also a great addition. Other upsell apps we’ve explored charged either a percentage of all upsold items or were far more expensive than this one month over month. Support has also been outstanding, promptly resolving any issue we might have or being very fast to react on small feature requests.
Store
emma & noah
Using app
8 months
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