SelfServe Order Editing Upsell for Shopify

SelfServe Order Editing Upsell

Order editing, EU Withdrawal, post-purchase & checkout upsells
Rating
5.0
Feedback
36
Reviews
Chart
#9,217
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The SelfServe app for Shopify has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to reduce customer inquiries, save time, and improve customer satisfaction. The customer support team behind SelfServe is highlighted as responsive, helpful, and open to feedback, making the onboarding process smooth and addressing any issues promptly. The app's features such as post-purchase upsells, order editing capabilities, and the EU Withdrawal feature have been commended for their effectiveness in increasing average order value and streamlining operations. Overall, merchants highly recommend SelfServe for its functionality and the support provided by the team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 8%
Less than a day 0%
Less than a month 61%
Less than a year 31%
More than a year 0%
All reviews
5 / 5 Share
Oct. 7, 2026

Game changer. This eliminates the majority of customer enquiries and frees up SO MUCH time. The team are also great at helping work out app conflicts and any weird little issues you come across. Highly recommended.

Store Using app Total reviews Average rating
Angy Paws 12 months 14 4.6
5 / 5 Share
Oct. 7, 2026

SelfServe has been a fantastic addition to our Shopify store, and their customer support has truly stood out. The team is kind, responsive, and genuinely open to feedback. Whenever we’ve run into an issue or needed a personalization, they’ve listened carefully and done their best to find a solution. It means so much to work with a team that cares, follows up, and keeps trying until things are right. We’re incredibly grateful for their support and would highly recommend SelfServe!

Store Using app Total reviews Average rating
biotrade.uk 3 months 2 5.0
5 / 5 Share
Oct. 7, 2026

SelfServe has been a fantastic addition to our Shopify store, and their customer support has truly stood out. The team is kind, responsive, and genuinely open to feedback. Whenever we’ve run into an issue or needed a personalization, they’ve listened carefully and done their best to find a solution. It means so much to work with a team that cares, follows up, and keeps trying until things are right. We’re incredibly grateful for their support and would highly recommend SelfServe!

Store Using app Total reviews Average rating
Biotrade 13 minutes 4 5.0
5 / 5 Share
Sept. 1, 2026

A great app! Delyan was extremely supportive with onboarding me over a call just minutes after I installed it and we already have our first upsell.

Store Using app Total reviews Average rating
Airways 5 days 1 5.0
5 / 5 Share
Aug. 19, 2026

Fantastic app with outstanding support - the team was incredibly responsive, helped us tailor everything to our workflow, and went above and beyond whenever we had questions. The EU Withdrawal feature has been invaluable for our European store and they’ve been continuously improving their upsells configurability based on our requirements.

Store Using app Total reviews Average rating
NL BEAUTY INTERNATIONAL About 2 months 2 5.0

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