Garnet Marketplace for Shopify

Garnet Marketplace

Garnet Integrated Seller Center for Marketplaces

Developer
View on App Store

Rating

4.2

feedback

14

Reviews

chart

#9,980

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    36%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The Garnet Marketplace app has received mostly positive reviews from users. Users appreciate the app for its ability to expand brands, automate manual work, and provide a user-friendly platform for multi-vendor marketplaces. The customer support provided by Francois, the developer, is highly praised for being responsive and helpful. Users also highlight the constant improvements and new features being added to the app. However, some users have mentioned concerns about the pricing, with a few noting that it has increased over time. There are suggestions for Garnet to offer more pricing tiers based on the number of products, vendors, and orders.

Highlights

Positive user experience and ease of use
Responsive and helpful customer support
Constant improvements and new features
Concerns about pricing and suggestions for more pricing tiers

Rating Breakdown

  • 5
    86% (12 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 5, 2025

We were a pretty early adopter of the Garnet Marketplace app. It has enabled us to expand the brands that we list and automate a lot of the work that was done manually prior to installing this app. Francois and his team were able to customize some things (extra cost) to improve the workflow for our needs. Pricing is definitely not cheap (hence the 4 stars instead of 5) and has increased since we installed it, but there are a lot more features that are included in that higher price. I think Garnet should offer more tiers and have them based on the number of products, vendors and orders. Just my 2¢

Using app

--

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 19, 2024

I didn't even get my business up and they jacked the price from $39/m to $130/m when I asked to upgrade. Just an untrustworthy experience for me.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry we did not have the time to present you Garnet Marketplace and its benefits and compare them with the previous pricing. Since we launched, we have increased the scope of our products to includes all important features for marketplaces. You can see all features in our documentation: https://garnet.center/docs/ We'll be happy to meet you over a call and discuss it.

5 / 5 Share

Oct. 4, 2024

Garnet is without doubt the best multivendor marketplace I've used. The platform is intuitive, simple and meets our needs perfectly. Customer support is always responsive and available.

Store

oody

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

will submit my findings

Using app

2 minutes

Total reviews

7

Average rating

4.7

Developer Reply

Hi, thank you for your feedback. Indeed, we utilize this limit for planned customization; we will never unexpectedly charge you any amount. We understand your concerns and recognize that it could pose a problem for other potential users. Therefore, we have removed the limit. All the best, François

5 / 5 Share

May 1, 2024

After testing multiple apps, Garnet is the best marketplace app we have used. With their expertise, they’ve created an intuitive and simple solution (for us and vendors). Garnet is constantly improving their offering, releasing new features and their customer service is some of the best we have received.

Using app

22 days

Total reviews

1

Average rating

5.0

All reviews

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