HYKLE review for Sellerboard Profit Analytics
May 19, 2024
Useless support and constant bugs. I'm trying to fix a problem with shipping fees calculations for 2 weeks now. The support is useless, only replying with generic responses and links to "answers" that are not even close to my problem. I'm considering moving to alternative app as this is becoming a real pain in the a.. I'm paying this guys for Shopify and Amazon profit tracking, but it looks like will have to move to another service both.
We’re really sorry to hear about your experience. While we strive to ensure accurate tracking and excellent support, complex shipping rules can occasionally lead to unexpected issues. That said, we always do our best to resolve such cases as quickly as possible.We’re sorry to hear that you’re considering switching to another software. Please reach out to our support team so we can review the issue in more detail and assist you accordingly.
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