Sellercloud
Customizable ecommerce solutions built for the way you sell
Rating
1.3
feedback
3
chart
#2,972
Reviews Over Time
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Reviews Summary
The reviews for SellerCloud are mixed, with one highlighting the app's misleading advertising, frustrating experience, and high costs, leading to a significant financial loss for the business. The support team was ineffective, with communication barriers and confusion over basic business terms. On the other hand, another review praised SellerCloud for its solid channel listing management capabilities, especially for large and complex businesses. However, it was noted that the app may not be suitable for smaller businesses looking for a simpler solution. Additionally, there was criticism of SellerCloud's deceptive fee advertising, with charges far exceeding the advertised rates.
Highlights
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All reviews
July 30, 2025
Avoid SellerCloud – Misleading, Frustrating, and a Waste of Money SellerCloud has been one of the most expensive and frustrating missteps our business has made. We were misled from the beginning - sales heavily oversold features that either don’t exist or simply don’t work as promised. After onboarding, the tech team failed to deliver, and the support experience was nothing short of a nightmare. We encountered serious language barriers, with support frequently struggling to communicate clearly. Basic business terms were constantly confused - cost and price, purchase order and point of sale - leading to major confusion and data errors. We even heard phrases like, “What’s the word in English I’m looking for?” during critical conversations. It was unacceptable. Due to recurring charges and the contract you are required to sign, we are set to loose over $12,000 in direct charges, plus thousands more in staff payroll trying make things work. They will drag out onboarding 3 months and at the end reveal the system can't do what was promised. SellerCloud caused far more harm than good. If you're considering it - don’t. Learn from our experience and look elsewhere.
July 5, 2023
Solid channel listing management app, extremely flexible for large and complex businesses. If you want something smaller and tidier, then it might not be for you, but if you want something grandiose and moving at considerable development speed, then its a sure pick
April 14, 2020
SellerCloud charges $1000 per month MINIMUM, not $1 per month as they advertise. That's $1000-$4700, monthly, PLUS the $2000 one time implementation fee. Bait and switch. Deceptive fee advertising.
Hi ecomarkdiamonds, Thanks for expressing your concerns here. I apologize for any confusion around our pricing as the initial rollout of our appstore listing did lead to some misunderstandings. Please note that this page does reflect our most current pricing and we are very transparent with our pricing and policies. You can even estimate your projected Sellercloud fees on our site https://sellercloud.com/pricing and we do not require any long term contracts. Again, i apologize for any misunderstandings and you can always feel free to reach out to our team for more information. Best of luck,
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