TheDailyFinderLLC review for Sell The Trend AI Dropshipping

I have been using it for a month and they do have great products. I paid for their essential plan about a month ago and decided to upgrade to their pro plan yesterday, which cost $99, because my TikTok Shop application was approved. The essential plan gives you one store and the pro plan gives you 3. The issue is I am only allowed to add 2 more eBay stores and not a Shopify or Amazon or TikTok, etc. Is Sell The Trend mandating that I have to pay $99 for 3 stores on the same platform? This should be a choice and not a requirement. It was after 6 PM when I made the purchase and I sent a ticket. I got an automated response that responses take 24 hours. Its now 11 AM the next day and if it takes the full 24 hours, I will not get a response until Monday of next week. I have to leave for work soon so I attempted to troubleshoot the issue with their live chat, but instead of resetting our conversation, it opened our last conversation and is directing me to submit a ticket instead of escalating or trouble shooting the issue in real time. I am paying for a service that I cannot use and this is not fair. I really hoped to work on my store and load some products between yesterday evening and the early part of today, because I will not have time again until next week. Customer support is not as responsive as it should be during active hours. The products are great but the service is terrible. I hope this is not reflective of the level of support that occurs when there is a fulfillment issue. Great products does not equal quality customer service. You need both especially if you are a new store and building a brand