Gift Wrap ‑ Upsell Gift Wrap for Shopify

Gift Wrap ‑ Upsell Gift Wrap

Simple Gift Wrap with custom message and upsell option

Rating

2.8

feedback

8

Reviews

chart

#12,455

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app being helpful in adding gift options to websites, excellent customer service from Rob, and ease of use for customers. On the other hand, negative aspects include issues with uninstalling the app completely, poor customer service response times, and problems with the app causing issues on the shopping cart. Some users also mentioned the need for faster customer support and better functionality like a chat function.

Highlights

Positive customer service experience with Rob
Ease of use for customers
Issues with uninstalling the app completely
Poor customer service response times
Problems with app causing issues on the shopping cart

Rating Breakdown

  • 5
    50% (4 ratings)
  • 4
    12% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    38% (3 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 12, 2024

Beware installing this app, even to try it out. Even after uninstalling it, the gift option pop-up / message would remain.

Using app

9 minutes

Total reviews

5

Average rating

4.2

1 / 5 Share

Nov. 1, 2021

Customer service is horrible. Didn't get a response after trying to contact them for almost a week. App did not install correctly and they were nowhere to be found. Terrible service.

Using app

5 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Nov. 6, 2020

This app was perfect for us leading up to the Christmas gifting period and Rob was helpful in getting the styling to match our theme for us.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2020

We needed to add a gift wrap app to our cart and checkout, but just couldn't find one that would let us set it up super easily. We thought we'd give Gift Wrap a go and Rob set it up for us, customised it to suit our cart page and did it all. It fits in seamlessly and is going to make offering gift wrap to our customers so much easier. Highly recommended!

Using app

1 day

Total reviews

7

Average rating

4.4

5 / 5 Share

April 3, 2020

I haven't actually used the app yet but have just had the most outstanding help from Rob in setting it up on the website and am looking forward to seeing it in action

Using app

About 6 hours

Total reviews

1

Average rating

5.0

All reviews

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