Gift Wrap ‑ Upsell Gift Wrap
Simple Gift Wrap with custom message and upsell option
Rating
3.4
feedback
8
chart
#16,588
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
12%
-
Less than a month
38%
-
Less than a year
38%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, customers appreciate the ease of use and functionality of the app, especially in terms of adding a gift option to their website. The customer service, particularly from a person named Rob, received praise for being helpful and responsive in customizing the app to fit the theme of the online store. However, there are also negative reviews highlighting issues such as the app not uninstalling properly, poor customer service response times, and technical problems like disabling the shopping cart and leaving code remnants after uninstallation.
Highlights
Review RSS Feed
All reviews
July 12, 2024
Beware installing this app, even to try it out. Even after uninstalling it, the gift option pop-up / message would remain.
Nov. 1, 2021
Customer service is horrible. Didn't get a response after trying to contact them for almost a week. App did not install correctly and they were nowhere to be found. Terrible service.
Nov. 6, 2020
This app was perfect for us leading up to the Christmas gifting period and Rob was helpful in getting the styling to match our theme for us.
April 17, 2020
We needed to add a gift wrap app to our cart and checkout, but just couldn't find one that would let us set it up super easily. We thought we'd give Gift Wrap a go and Rob set it up for us, customised it to suit our cart page and did it all. It fits in seamlessly and is going to make offering gift wrap to our customers so much easier. Highly recommended!
April 3, 2020
I haven't actually used the app yet but have just had the most outstanding help from Rob in setting it up on the website and am looking forward to seeing it in action
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