Gift Wrap ‑ Upsell Gift Wrap
Simple Gift Wrap with custom message and upsell option
Rating
3.1
feedback
7
chart
#8,230
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
43%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciated the app's functionality in adding a gift option to their online store. The customer service, particularly from a person named Rob, was praised for being helpful and responsive in customizing the app to match the store's theme. However, there were significant issues reported by some users. Complaints included difficulties in uninstalling the app completely, poor customer service response times, and instances where the app caused problems such as disabling the shopping cart. Despite these issues, the app was found to be easy to use and effective for customers in sending gifts.
Highlights
Review RSS Feed
All reviews
July 12, 2024
Beware installing this app, even to try it out. Even after uninstalling it, the gift option pop-up / message would remain.
Nov. 1, 2021
Customer service is horrible. Didn't get a response after trying to contact them for almost a week. App did not install correctly and they were nowhere to be found. Terrible service.
Nov. 6, 2020
This app was perfect for us leading up to the Christmas gifting period and Rob was helpful in getting the styling to match our theme for us.
April 17, 2020
We needed to add a gift wrap app to our cart and checkout, but just couldn't find one that would let us set it up super easily. We thought we'd give Gift Wrap a go and Rob set it up for us, customised it to suit our cart page and did it all. It fits in seamlessly and is going to make offering gift wrap to our customers so much easier. Highly recommended!
March 13, 2019
We used this app to add a gift option to our website. We got some help from the customer service when we had some issues and it worked well but I wish it could be a chat function, to faster get the problem fixed.
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