Gift Wrap ‑ Upsell Gift Wrap
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app being helpful in adding gift options to websites, excellent customer service from Rob, and ease of use for customers. However, negative aspects include issues with uninstalling the app, poor customer service response times, and problems with the app affecting the shopping cart functionality. Some users also mentioned difficulties in getting in touch with the developers for support.
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Beware installing this app, even to try it out. Even after uninstalling it, the gift option pop-up / message would remain.
Customer service is horrible. Didn't get a response after trying to contact them for almost a week. App did not install correctly and they were nowhere to be found. Terrible service.
This app was perfect for us leading up to the Christmas gifting period and Rob was helpful in getting the styling to match our theme for us.
We needed to add a gift wrap app to our cart and checkout, but just couldn't find one that would let us set it up super easily. We thought we'd give Gift Wrap a go and Rob set it up for us, customised it to suit our cart page and did it all. It fits in seamlessly and is going to make offering gift wrap to our customers so much easier. Highly recommended!
Really useful app with creating a luxury add on packaging service. I had some issues with placing where we wanted it on our cart page, the customer service was brillant. They fixed the problem on the same day in less than an hour!
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