Gift Wrap ‑ Upsell Gift Wrap for Shopify

Gift Wrap ‑ Upsell Gift Wrap

Simple Gift Wrap with custom message and upsell option

Rating

3.5

feedback

11

Reviews

chart

#12,627

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    9%
  • Less than a month
    36%
  • Less than a year
    45%
  • More than a year
    0%

Reviews Summary

The Gift Widget app has received mixed reviews from users. Positive aspects include excellent features, helpful customer support, and seamless setup processes. Users appreciate the ability to add gift messages and upsell gift wrap options, which have boosted sales for some merchants. However, negative feedback revolves around issues with uninstalling the app, lack of responsiveness from customer service, and technical problems such as disabling the shopping cart and leftover code after deletion. Despite these challenges, the app has been praised for its customization options, ease of use, and ability to meet the needs of merchants looking to offer gift options to their customers.

Highlights

Excellent features and helpful customer support
Seamless setup processes
Issues with uninstalling the app and technical problems
Customization options and ease of use
Boosting sales and meeting merchant needs

Rating Breakdown

  • 5
    64% (7 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    27% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 15, 2024

This gift widget app has excellent features and an even better support team. They helped me choose between the popup and embedded options, and the process was seamless. My customers love adding gift messages, and the upsell for gift wrap has boosted my sales!

Using app

2 days

Total reviews

6

Average rating

5.0

1 / 5 Share

July 12, 2024

Beware installing this app, even to try it out. Even after uninstalling it, the gift option pop-up / message would remain.

Using app

9 minutes

Total reviews

5

Average rating

4.2

1 / 5 Share

Nov. 1, 2021

Customer service is horrible. Didn't get a response after trying to contact them for almost a week. App did not install correctly and they were nowhere to be found. Terrible service.

Using app

5 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 6, 2020

This app was perfect for us leading up to the Christmas gifting period and Rob was helpful in getting the styling to match our theme for us.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2020

We needed to add a gift wrap app to our cart and checkout, but just couldn't find one that would let us set it up super easily. We thought we'd give Gift Wrap a go and Rob set it up for us, customised it to suit our cart page and did it all. It fits in seamlessly and is going to make offering gift wrap to our customers so much easier. Highly recommended!

Using app

1 day

Total reviews

7

Average rating

4.4

All reviews

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