Sendbird AI chatbot for Shopify

Sendbird AI chatbot

The best AI chatbot plugin for Shopify

Developer
View on App Store

Rating

4.8

feedback

32

Reviews

chart

#9,207

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    3%
  • Less than a month
    47%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for the Sendbird AI Chatbot plugin on Shopify are overwhelmingly positive, with users praising its ease of use, accuracy, and ability to improve customer service. Many users have highlighted how the chatbot has helped them respond to customer inquiries quickly, leading to increased sales and customer satisfaction. The setup process is described as easy, and the support team is commended for their professionalism and responsiveness. However, there are a few negative reviews mentioning issues with support response time and the cost of the app.

Highlights

Ease of use and setup process
Accuracy and efficiency in responding to customer inquiries
Positive impact on sales and customer satisfaction
Professional and responsive support team
Negative reviews mentioning issues with support response time and cost

Rating Breakdown

  • 5
    97% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 9, 2025

Worst service I have experienced. The cost of $99 a month is not worth it at all. I have been waiting for an answer from support for 3 weeks with no answer. -5 stars.

Using app

--

Total reviews

2

Average rating

1.0

5 / 5 Share

June 20, 2024

The chatbot responded very quickly and helped me with all relevant questions. Great service, amazing team! I would recommend it for everyone who is looking for an excellent chatbot. Love it. especially, output quality is awesome.

Using app

19 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 19, 2024

Sendbid AI Chatbotプラグインは、顧客とのコミュニケーションを劇的に改善しました。リアルタイムでの応答と高い精度が特徴です。ショップ運営がよりスムーズになり、売上の増加が期待されます。

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

This app is absolutely of a great help.. It has helped me respond to customers more faster and this has increased the rate of sales recently because i've been able to develop the trust for my store.. I surely recommend SENDBIRD..

Using app

1 day

Total reviews

4

Average rating

4.3

5 / 5 Share

June 14, 2024

We've been using Sendbird's AI chatbot for our Shopify store for a few months, and we've been really impressed with its performance. The chatbot is easy to use and customize, and it's helped us handle more customer inquiries without increasing our support staff.

Store

My Store

Using app

About 1 month

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more