Brevo Sendinblue by Combidesk for Shopify

Brevo Sendinblue by Combidesk

Sync customers and newsletter subscribers to Brevo.

Rating

3.0

feedback

6

Reviews

chart

#8,388

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users praising its better pricing compared to other platforms like Mailchimp or Klaviyo and its ease of use for both beginners and experienced users. However, there are negative reviews highlighting issues with customer service, account denials without clear explanations, and problems with importing fake accounts that led to lost sales during a campaign. Some users also mentioned difficulties with importing non-customer contacts and encountering errors when signing up for newsletters.

Highlights

Positive feedback on pricing and ease of use
Negative experiences with customer service and account denials
Issues with importing fake accounts and errors in newsletter sign-ups

Rating Breakdown

  • 5
    33% (2 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    17% (1 ratings)
  • 1
    33% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 18, 2019

Better pricing than Mailchimp or Klaviyo. Good pricing structure if you have a large list but don't need to email too often. Make sure you set up your contacts correctly ahead of time.

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 5, 2019

Really good app. Many possibilities and really easy to use. For beginners and masters! Many Thanks!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2018

New to using the app but so far so good! Will post with updates as we get further along.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 23, 2017

Do not use this app. Horrible customer service. We installed this app hoping to start our email marketing campaigns with a more affordable option as we have been using other platforms which were getting expensive. They decided to "deny" our account offering no explanation other than that our account had a 'problematic' history even though we never received any complaints or flagging for spamming and only send to customers who opt into our newsletter. Very unhappy with the way their customer service is handling things and would not even consider them now even if they approved us. Stay away and listen to the negative and scarce reviews here.

Using app

1 day

Total reviews

1

Average rating

1.0

2 / 5 Share

Dec. 30, 2016

On Shopify it seems to only import people who are customers. People that sign up for your newsletter are just served a MailChimp server error or you have to just turn off the ability for users to sign up to your newsletter and just depend on signing up customers.

Using app

3 months

Total reviews

3

Average rating

2.7

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more