Brevo Sendinblue by Combidesk for Shopify

Brevo Sendinblue by Combidesk

Sync customers and newsletter subscribers to Brevo.

Rating

3.5

feedback

10

Reviews

chart

#6,249

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    70%
  • More than a year
    10%

Reviews Summary

The reviews for the SendinBlue app showcase a mix of positive and negative feedback. On the positive side, users appreciate the better pricing compared to other popular email marketing services like Mailchimp and Klaviyo. The app is praised for offering a wide range of designs and tools, making it suitable for both beginners and experienced users. Users also find it easy to use and efficient for testing different campaigns quickly. However, there are some negative aspects highlighted in the reviews. Some users find the app finicky, with issues like constantly changing font and color without permission. Additionally, there are complaints about the time-consuming nature of template customization compared to other platforms. Customer service is another area of concern, with reports of unhelpful support and account denials without clear explanations.

Highlights

Affordable Pricing and Wide Range of Designs
Ease of Use and Efficiency for Testing Campaigns
Issues with Template Customization and Customer Service

Rating Breakdown

  • 5
    50% (5 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (2 ratings)
  • 1
    20% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 18, 2019

Better pricing than Mailchimp or Klaviyo. Good pricing structure if you have a large list but don't need to email too often. Make sure you set up your contacts correctly ahead of time.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 7, 2019

Great app, offers a wide range of designs and tools. Perfectly related with Privy for the transfert of emails

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2019

Really good app. Many possibilities and really easy to use. For beginners and masters! Many Thanks!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 17, 2018

We really wanted to like this app, but in comparison to our old email marketing service, this falls low. It's finicky, constantly changing font and color without requesting it, and it takes forever with the templates as opposed to other templates on other platforms that you just add what you want without having to change every tiny detail. It already fills in a lot for you and then you just design, unlike here. Unfortunately this all has been too time consuming and we will likely go back to our old company.

Using app

27 days

Total reviews

1

Average rating

2.0

5 / 5 Share

July 17, 2018

As a startup, we need to test fast different campaigns and make decisions on the spot. SendinBlue delivers throughout the process. Keep up the good work guys!

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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