FestivalKits.dk review for Brevo

1 / 5

Jan. 30, 2020

Unbelievable how bad this app is, abandoned cart integration is not even made for Shopify, and it has the worst documentation and support.

Using app

About 4 hours

Total reviews

1

Average rating

1.0

Developer Reply

Dear FestivalKits.dk, I'm sorry to hear about your experience with our plugin. I'm Noelia Santa Ana and I'm the community and brand builder for Sendinblue. Your feedback is very valuable. I reviewed your case with our product & customer care teams, and yes you are right - as for now, it is not possible to track abandoned cart events via our plugin. In order to do this, it will require some customized development. However, I have raised this issue to our product team. We are very aware of the current restrictions our plugin has every time a user makes any customizations. We are working on relaunching an improved plugin. If you're open to it, I would be happy to connect with you on LinkedIn to discuss your journey with Sendinblue a bit more as well. Thank you again for your feedback. Noelia

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