FourLeggedBabies review for Brevo
Oct. 18, 2021
Horrible app. I paid for the services but got an email saying the account will be verified after 24 hours they told us that we can not continue their services as we do not qualify for the verification. after sending all the sceenshorts everything legit after purchasing the plan for a month. they barred our account.
Hi Vani, Apologies for any confusion and inconvenience caused. You are fully refunded for the app charges. We always want to provide a stellar experience for our users and we fell short this time. As Kate explained in the support inquiry we responded to on October 18th, 2021 at Sendinblue we believe that emails have to be expected by the recipients. While we do realize you are not a European brand or selling in Europe, as Sendinblue processes and stores its databases within the European Union, The General Data Protection Regulation (GDPR), and other rules concerning the protection of personal data are enforced. ✔️the contact has to check a checkbox to subscribe to your newsletter AND the registration checkbox CAN’T be pre-checked I know this is not an ideal solution but in order to use our services, the auto-checked box would need to be disabled. https://snipboard.io/BrdINM.jpg I hope that helps. We'd love to hear your thoughts on the app more generally and I reached out to you via email. Please let me know if I can help. Subject line: Issue with Sendinblue 🐶 Dulé [email protected]
