Sendle Dashboard Shipping
Small-business shipping that's good for the world.
Rating
1.7
feedback
8
chart
#1,625
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
0%
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More than a year
38%
Reviews Summary
The reviews for the Sendle Shopify App are mixed, with some users expressing frustration over unreliable pick-up services and unhelpful customer support. Multiple customers reported issues with parcels not being collected on time, leading to delays and difficulties in getting refunds. On the positive side, users appreciated the cost savings and convenience of using the app, especially in terms of shipping rates and customer service. Some users highlighted the efficiency and speed of Sendle compared to other shipping services, praising its value for their businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 9, 2025
If I could give zero stars I would. Trying to run a small business, and after 4 days they still had not picked up. Had to send Express via Australia Post. This has happened several times, and they do not communicate if there are any issues. SAVE YOURSELF THE GRIEF AND DO NOT USE!!!
Jan. 21, 2025
A completely unreliable business with unhelpful support. They have barely ever picked up a parcel on time. They also have no recourse on lost parcels.
Dec. 10, 2024
The worst company have ever dealt with, booked a pickup over a week ago, they didn't come on the day or the next day so I contacted them and they said they can't say when it'll be collected, waited another week with multiple contact attempts, still nothing. I voided the labels and now can't even get my money back. Customer support is useless and sends copy paste answers and claims they can't contact their drivers.
March 10, 2024
Happy with the App, costings work out better through the Dashboard as it doesn't have to convert to and from USD. The only thing i wish it had was preset parcel sizes based on the order weights. Doest make sense why it brings everything else through the integration but cant choose a parcel size. Other then that i am happy with it for the size we are now.
Feb. 12, 2024
Used Sendle for a long time. Best shipping rates, customer service, and their finding of packages if they get lost is unlike any other service. 5 Stars!
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