Sendle Dashboard Shipping for Shopify

Sendle Dashboard Shipping

Small-business shipping that's good for the world.

Rating

2.5

feedback

6

Reviews

chart

#1,535

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    17%
  • More than a year
    33%

Reviews Summary

Merchants have mixed feelings about the Sendle app for Shopify. Positive reviews highlight the cost savings and convenience of using the app, especially in terms of currency conversion and shipping rates. Users appreciate the speed and efficiency of Sendle compared to other shipping services. However, negative reviews focus on issues with reliability and customer support. Some users experienced delays in pick-up services and felt frustrated with the lack of communication and support from Sendle. Overall, the app seems to offer cost-effective shipping solutions but may have room for improvement in terms of service reliability and customer communication.

Highlights

Cost savings and convenience
Reliability and customer support
Efficiency and speed
Communication issues
Service improvement

Rating Breakdown

  • 5
    33% (2 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 10, 2024

The worst company have ever dealt with, booked a pickup over a week ago, they didn't come on the day or the next day so I contacted them and they said they can't say when it'll be collected, waited another week with multiple contact attempts, still nothing. I voided the labels and now can't even get my money back. Customer support is useless and sends copy paste answers and claims they can't contact their drivers.

Using app

--

Total reviews

1

Average rating

1.0

4 / 5 Share

March 10, 2024

Happy with the App, costings work out better through the Dashboard as it doesn't have to convert to and from USD. The only thing i wish it had was preset parcel sizes based on the order weights. Doest make sense why it brings everything else through the integration but cant choose a parcel size. Other then that i am happy with it for the size we are now.

Using app

13 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 12, 2024

Used Sendle for a long time. Best shipping rates, customer service, and their finding of packages if they get lost is unlike any other service. 5 Stars!

Using app

Over 2 years

Total reviews

15

Average rating

5.0

1 / 5 Share

Feb. 2, 2024

we have waited 4 days now for a pick up.... every day they tell us they are coming to pick up and we live in a location that is Sydney Metro! unreliable and support will reply back with a generic apology and say the delivery is arranged for pick up the following day but no one comes- no one really knows what is going on! avoid

Using app

Over 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 15, 2023

Best thing I ever did for my biz. 10x faster than Canada Post, 1/2 the cost and great service! So glad I found this service!!

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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